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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
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  • 5 kudos

Nest Cam Indoor Missing Activity Filter

We have been using 4 nest cameras for years. Three (3) of the nest cameras are in an old home and one nest camera is now in a new home They have all been migrated to google home and set up in two seperate "homes". I can see the video for all 4 camera...

Jimmy61 by • Community Member
  • 10 Views
  • 0 replies
  • 0 kudos

All Matter Devices Showing as Offline in Google Home

I have added multiple Matter devices successfully to Google Home via my Google TV Streamer but they all show as "offline" right after I add them. Even ones that I "shared" that are working fine in Alexa show up as offline. I have tried multiple reboo...

cncb by • Community Member
  • 26 Views
  • 0 replies
  • 0 kudos

Chromecast / HBO Max, Disney+ Fail

In the past 6 months both Disney+ and HBO Max have stopped casting to my TV via Chromecast.Prime, Criterion, Netflix all continue to cast successfully.Apps are up-to-date, both Chromecast and my iPad (18.5) are on the same wifi.When attempting to cas...

cklehmann by • Community Member
  • 61 Views
  • 1 replies
  • 0 kudos

Nest V2 - not supported

Dear Sir,I would like to tell you how disappointed I am with your decision to do this.My system works fine and I am happy with it.Now it will be useless.I get why you would not offer service and security upgrades, but you should keep the current func...

Installation google home qui ne peut pas se finaliser

Ma station d acceuil et mon Google nest se sont déconnectées et impossible de finaliser le processus. Cela me demande de mettre a jour mon application Google pour avoir les dernières fonctions mais mon application Google est a jour. Impossible d alle...

Wipe Google Home Profile

Hi All. Yesterday I wanted to add a third party to a Google Home account, however it said no compatible devices, eventhough the app said they were compatible devices for Google Assistant. Obviously that's a problem in itself, but ever since trying to...

nicknz by • Community Member
  • 65 Views
  • 2 replies
  • 0 kudos

Bildschirm Streamen Chromecast

hallo,ich habe den Chromecast 2 eingerichtet. Wlan usw. alles geklappt. Jetzt kann ich youtube videos auf TV streamen. Aber auf dem Google Home App kann ich mein Bildschirm vom I pad nicht streamen. gehe auf Wohnzimmer, es zeigt mir die Fotos aber un...

i lost my mobile and recovery gmail

My mobile was lost,i want to recovery my gmail account and I forget gmail password....I trying When recovering a GMail account, a code is sent to the mobile number. But they ask that a code is also sent to gmail. How will we have gmail when the mobil...

Amosh by • Community Member
  • 31 Views
  • 1 replies
  • 0 kudos

Linked Apps not Showing In New Household

I recently moved and created a new household; the previous house in the app was deleted. The Home app (under my new household) is showing all the old (linked) devices from the previous home. I do not have the devices it is showing in my app anymore, ...

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