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Apps / Account

Blog Posts

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Your helpful home keeps getting better with the redesigned Home app and easy to ... Read more

New Home app features in Public Preview: Reordering Favorites now available Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Firefox login problem with Google Nest

In the past few days something has changed. When I try to "Sign In with Google" to access my Nest Cams it loops back to the sign in screen.This problem can be recreated by:1) Visit home.nest.com2) Click "Sign In with Google"3) Select my Google accoun...

RamsTX by Community Member
  • 6 replies
  • 4 kudos

Multiple / duplicate homes for same address with different devices

I have two properties (physical addresses) set up in both the Google Home and Nest apps, and I have problems with duplicates. I'm wondering what is the most straightforward way to resolve the duplicates. In summary: Property Address AProperty Address...

metapede by Community Member
  • 8 replies
  • 0 kudos

No visible services for Music

Hi, I have problems with playing music on my nest audio. I tried to set music service in my google home but the list of services is empty. I got spotify and youtube music on my phone that i'm using but google home will not even show them so I can cho...

Timko by Community Member
  • 3 replies
  • 0 kudos

Routine not showing

I am new to the app and I watch some videos and saw there should be a routine button but after that I tried to update to iOS 15 and still no routine button please help

Stiaan by Community Member
  • 3 replies
  • 0 kudos

Change admin account Wi-Fi

Hi I want to change my google Wi-Fi account to match my google camera / nest account. How can I do that?

Rksk1001 by Community Member
  • 2 replies
  • 0 kudos

Cannot add family

Trying to add my mom who has a valid email but the domain name is not Gmail, Hotmail or Yahoo. The invite will not send. How do I get her access with her email address?

tovario by Community Member
  • 3 replies
  • 0 kudos

Google home App can’t find WIFI

Hi. while trying to set up my Google nest hub, the set up needs me to log onto the Google home app and set it up. It can’t find my main WiFi network, I live in a dormitory. It still can’t find it even if I’m 2 meters away from the router.

Deadandlit by Community Member
  • 7 replies
  • 0 kudos

Resolved! Can't add thermostat to nest app after resetting account connection

I have several homes set up in Google Home. One has two Nest thermostats (upstairs/downstairs) installed by the previous owner. I reset the account connection on both, and then I connected both to my account/app. I quickly realized that I had acciden...

metapede by Community Member
  • 9 replies
  • 1 kudos