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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13610 Views
  • 0 replies
  • 5 kudos

Nest cam upsidedown

I've had my nest cam for about a year now. Just recently, and for seemingly no reason, the stream began to appear upside-down on my phone. It doesn't matter where I am or what device im using, whenever I pull up the G Home app an check my nest cam, t...

Google nest 2ndGen camera indoor/wired

I have two cameras, i change my internet provider.New network name new password. Cameras still streaming ( green light on it) As far as I knew, I did removed the cameras from my account. ( I can’t see them on the Google home app).. When i tried add t...

Angie111 by • Community Member
  • 577 Views
  • 3 replies
  • 0 kudos

NC033 Nest hello

ive had my nest hello connected before and recently moved to an older home. Connected my doorbell with no issues but soon after kept having disconnect issues and then full disconnect. I went through the trouble shooting with no luck and I’m just gett...

Error NC018 3.3 Nest Hello Wired

Is Google ever going to fix this? I read other threads where it said to remove all other Google products and then install the device with the issue first. I have a Nest thermostat and am weary of removing that and then both don't work anymore. How do...

huangxa by • Community Member
  • 1081 Views
  • 4 replies
  • 0 kudos

Nest Outdoor IQ Camera - Won't Power On

Hello, My less than 2 year old camera has stopped powering on. I've tried resetting it from the camera and from the outlet and no indicator lights come on. Any suggestions? I don't see that there is a replacement option either. Extremely expensive ca...

KristieK by • Community Member
  • 911 Views
  • 5 replies
  • 0 kudos

Resolved! Indoor camera QR code

I have just bought a Nest Cam, Indoor, Wired, 2nd generation. The product arrived in the box but there is no QR code. I have found the set up code (6 letters) under the removable cover on the bottom. But when setting up it asks me to enter the last 4...

AdamG1 by • Community Member
  • 2219 Views
  • 11 replies
  • 0 kudos

Resolved! Nest (Wired) Hello - Buzzing Noise in the Chime

I have the same problem as @aheiser31 and @Mc02hi raised earlier this year. My chime is making this buzzing sound as if the Nest doorbell button was like half-pressed (let’s say) almost all the time. Note I am using the same wires/transformer as I wa...

SdeGat by • Community Member
  • 6616 Views
  • 18 replies
  • 1 kudos
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