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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1730 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17883 Views
  • 0 replies
  • 7 kudos

Resolved! Doorbell won't update

Doorbell got offline, needed to reset the doorbell to re-connect but now it gets stuck on update. After 15 minutes still 0%. Tried a new home, 10 times factory reset, no update and then then message "something went wrong".

RLW68 by Community Member
  • 977 Views
  • 3 replies
  • 0 kudos

Nest cam outdoor

So my nest cam outdoor feed has recently started missing chunks of video throughout the day. This isn't normal and unsure why it's happening. I've taken cameras off app deleted it and started anew and yet still get "video not available check back lat...

Kay40 by Community Member
  • 653 Views
  • 3 replies
  • 0 kudos

My kids have camera access with there google hubs

Here’s the deal, I have google home, with indoor and outdoor nest cameras as well as a doorbell camera. The issue is I got my kids the nest hubs and added the hubs to google home, so I could broadcast to them, but now the hubs have access to the came...

Jelder09 by Community Member
  • 782 Views
  • 4 replies
  • 0 kudos

Really want my phone to ring when Nest Doorbell is pressed

I really would like to be able to have Google Nest Doorbell ring on my phone, rather than just a push notification. For comparison, Ring Video Doorbell does actually ring with the chosen doorbell chime on as many phones as you want when the doorbell ...

johndanko by Community Member
  • 1916 Views
  • 1 replies
  • 7 kudos

Google Nest Video Doorbell (Wired)

I am in at the end of making a few changes to my Google Nest Video Doorbell (wired). I get to the last steps where it wants me to enter the last 4 digits of my serial number on the back of the doorbell. I entered the last 4 digits that matched the ba...

Can’t reconnect to my camera

I changed my router and read I needed to remove my device from google home app, which I did. But now when I try to reconnect my camera by adding the device I get the “device is connected to another acct”. How do I remove a device from an acct when I ...

Royche35 by Community Member
  • 1375 Views
  • 6 replies
  • 0 kudos
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