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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1596 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17713 Views
  • 0 replies
  • 7 kudos

Live cam not working on google nest batterg cam

Hi again....live camera is not working again an records are visible just few seconds from whole footage. This is really annoying as previously it didn't work for over 2 weeks, then it all worked for 2-3 weeks and now again nothing already for couple ...

Andrea2112 by Community Member
  • 1083 Views
  • 6 replies
  • 0 kudos

Resolved! Nest Can using 600GB per month?!

We got a nest cam to use as a baby monitor so we can stream it to the displays in the kitchen and living room.Since installing it, our data usage has jumped from 600 GB /month to over 1.2 TB!The camera is set to "high" resolution (not "max"). Is it n...

Lucy8984 by Community Member
  • 1446 Views
  • 7 replies
  • 0 kudos

Lots of false positive in zone

I get a lot of false positives. The camera thinks it spotted a person in a zone, when the person infact is outside the zone.https://video.nest.com/clip/c708948f58874b16a9cda6c5f3ca8e0b.mp4

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avzdk by Community Member
  • 1247 Views
  • 6 replies
  • 0 kudos

Resolved! Smashed doorbell

My wife and I have returned home to find our door bell on the floor with damaged camera lense. The camera is only just over 4 weeks old and has been mounted correctly. Subsequently from the fall the camera has been damaged, the unit works fine . Is i...

TimNicky by Community Member
  • 1058 Views
  • 5 replies
  • 0 kudos

Community WiFi connected Cctv

We have a local neighbourhood community here in Malaysia with each home having it on Wi-Fi network. We would like to buy inexpensive external CCTV cameras and position them in various strategic yards and have them connect individually to that house i...

richysam by Community Member
  • 698 Views
  • 3 replies
  • 0 kudos

Nest cam upsidedown

I've had my nest cam for about a year now. Just recently, and for seemingly no reason, the stream began to appear upside-down on my phone. It doesn't matter where I am or what device im using, whenever I pull up the G Home app an check my nest cam, t...

Google nest 2ndGen camera indoor/wired

I have two cameras, i change my internet provider.New network name new password. Cameras still streaming ( green light on it) As far as I knew, I did removed the cameras from my account. ( I can’t see them on the Google home app).. When i tried add t...

Angie111 by Community Member
  • 667 Views
  • 3 replies
  • 0 kudos

NC033 Nest hello

ive had my nest hello connected before and recently moved to an older home. Connected my doorbell with no issues but soon after kept having disconnect issues and then full disconnect. I went through the trouble shooting with no luck and I’m just gett...

Error NC018 3.3 Nest Hello Wired

Is Google ever going to fix this? I read other threads where it said to remove all other Google products and then install the device with the issue first. I have a Nest thermostat and am weary of removing that and then both don't work anymore. How do...

huangxa by Community Member
  • 1237 Views
  • 4 replies
  • 0 kudos

Nest Outdoor IQ Camera - Won't Power On

Hello, My less than 2 year old camera has stopped powering on. I've tried resetting it from the camera and from the outlet and no indicator lights come on. Any suggestions? I don't see that there is a replacement option either. Extremely expensive ca...

KristieK by Community Member
  • 1049 Views
  • 5 replies
  • 0 kudos
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