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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 438 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16279 Views
  • 0 replies
  • 6 kudos

Unwanted phone connection in cars

I spent 2 hrs on the phone with the Nest Aware and Google Home customer service and never figured this out! I have two 2nd generation outdoor Nest Cameras and have them plugged in. If I have not closed the live feed before closing out of the app, it ...

60schld by • Community Member
  • 1157 Views
  • 5 replies
  • 0 kudos

Nest Battery cam won't connect to new wifi

Having a problem with 2 Nest Battery Cam. Were running fine on previous Motorola modem MG7550, upgraded to Motorola MT8733, they will not connect. Lets you select the network, put in the password, tries to connect and says "something went wrong, chec...

ronan13 by • Community Member
  • 3512 Views
  • 17 replies
  • 0 kudos

Resolved! Can't Connect to Talk & Listen error

I have set up and installed a new Nest Doorbell (battery) according to the instructions, only to discover that there were some initial issues.I have removed the doorbell, gone through the _entire_ troubleshooting process, and am still experiencing th...

mus by • Community Member
  • 5382 Views
  • 7 replies
  • 3 kudos

Doorbell Delay

Whenever someone rings my doorbell, I get a notification on my phone, I click this notification and I get a blank screen with a spinning loading arrow, this will take a few minutes to load the video, by this time whoever was at the door is gone. Same...

xz by • Community Member
  • 740 Views
  • 3 replies
  • 1 kudos

Event Based Recording History

I purchased a battery Nest Cam (that stays plugged in) and enjoyed 24/7 video recordings with the free trail. When the trail was over, I paid a subscription and I only have access to about 2 -3 hours of video feed per day. I can see previous days but...

M-NM by • Community Member
  • 1503 Views
  • 5 replies
  • 0 kudos

Resolved! SOLVED - Replacement for Nestcam IQ Outdoor Cord

The cord is no longer available. This one works like a charm for the two Nestcams I have with faulty cords:https://www.amazon.com/dp/B09C5RG6KV?psc=1&ref=ppx_yo2ov_dt_b_product_detailsPlug USB-A into the adapter and it works like a charm.

DevinH by • Community Member
  • 1168 Views
  • 3 replies
  • 0 kudos

Cameras

Hi everyone... I added my brand new cameras to google home. I downloaded the nest app and thought my cameras would show up there but they didn't.. I pressed to add the cameras as it told me to go to the google home app. I am not tech savvy so I don't...

Resolved! Taking nest cam battery on vacation

Hello, we’re heading out on a road trip with our dog. And we’re bringing our new nest cam battery with us to allow us to keep an eye on the dog. I’ve been looking for articles on setting up the nest cam once we’re at a remote location. has anyone don...

Caz66 by • Community Member
  • 4463 Views
  • 13 replies
  • 0 kudos

Unmount Outdoor camera IQ

I’m trying to unmount the nest outdoor camera to scan the QR code and connect to my nest app. I have tried using a 2.5 mm hex tool but the camera will not unmount.

Molson77 by • Community Member
  • 826 Views
  • 5 replies
  • 0 kudos
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