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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 770 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16619 Views
  • 0 replies
  • 7 kudos

new camera install

I just installed two new cameras outside and one with the spotlight will not go live, it has a lot of sun on it, could that be the problem? it will record.

ebruce by Community Member
  • 715 Views
  • 4 replies
  • 0 kudos

Lost connection

I lost electricity an now the system is saying it's offline. I can't get it to reconnect. How do I do that?

Beastie by Community Member
  • 753 Views
  • 4 replies
  • 0 kudos

Can't watch history

When I go to 'full history' I see a list of events. However if I select one it won't play and I get a black screen saying 'no event detected'. Clearly something was recorded because in the full history there are moving thumbnails. Thanks for the help...

RodJan by Community Member
  • 1396 Views
  • 7 replies
  • 0 kudos

Nest Camera Recordings missing audio

Hello,We had an incident on our property two days ago and when I went to check the recordings (we have Nest Aware), there was no audio on the video recording. The clip we need audio of is at 1:15pm on April 30th, 2022 and all of the audio is missing ...

Door Bell Quiet time Schedule

Is there an option to create a Quiet Time schedule which will automatically start opposed from manually needing to do it every day? As one can imagine trying to remember to set Quiet Time while the baby sleeps can be a difficult task and if there is ...

Corny77 by Community Member
  • 1294 Views
  • 6 replies
  • 1 kudos

Resolved! Battery Doorbell - "Camera Unavailable"

Hi there; around mid last week (April 25 - 29, 2022), my google battery doorbell stopped recording video. The message I now get is "camera unavailable". I've done all the troubleshooting, from deleting and reinstalling my camera to resetting my wifi....

GarettYEG by Community Member
  • 1074 Views
  • 3 replies
  • 0 kudos

Google Nest Camera Offline

Wow is this frustrating. I currently have 3 indoor cameras and 2 doorbells and an outdoor camera that all work great. I added a new Google Nest Cam only to find out that it can only be used with the Home app. That is a huge inconvenience but still ca...

famecity by Community Member
  • 19185 Views
  • 23 replies
  • 7 kudos

Nest Doorbell Double Notifications

We installed the Nest Doorbell on our house yesterday, and set up the notifications on both my and my husband's phones. For some reason I am getting double notified on my phone when things happen because I get a notification through my Gmail address ...

Allison1 by Community Member
  • 1829 Views
  • 7 replies
  • 1 kudos
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