New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Changing Password without climbing my house
I want to update the password on my home wifi.I can not easily get to my nest Cam Outdoor and scan the QR code. It is 30Ft in the air. What options do I have?
New indoor next camera
I bought several cameras. However, when I went to set one up, I accidentally made a new home. The next day I wanted to merge them, so I removed the camera from the home I made, and then erased that home, then tried to install. It is giving me a alrea...
Problems installing nest cameras
I used google home to set up the first nest camera. When I tried the 2nd, 3rd, 4th cameras it always hangs at connecting to assisting nest device.If I set up another home it will install camera 2.I would think they could all be in the same home.Any i...
Very Delayed notifications sometimes none at all
we have got GOOGLE NEST DOORBELL (BATTERY) WIRELESS SMART VIDEO DOORBELL but when they push the button we get notification 5-30 mins later, sometime in 10sec but most of the time very late, they have to also knock on the door, sometimes they wait and...
Nest Doorbell peeling (out of warranty) – is there a class action yet?
Hi, wanted to see if there is anyone looking at the peeling issue and the doorbell. I reached out and they said 'it's out of warranty' so my $200 problem.Sad that they will not stand by their product after only 2 years.... It looks like skin issues.....
Nest Hello Mechanical Chime too Weak
I just got done installing my nest hello. The nest lit up blue and is working flawlessy through the app. However, I noticed the mechanical chime was is not working. To troubleshoot, I followed all of the instructions; double checking the wires, check...
Nest Hello - No Events Detected
Hi,I got a notification saying my Nest Hello had gone offline and when I looked, it was offline for around 20mins. There are also multiple times throughout the day where there are no recordings and it says, “No events detected”.I’m on the Nest Aware ...
Nest Camera Battery
Hello, So I've added some Nest Cam Battery to my IQs and it seems that when I charge the battery (even if it was only at 50% before starting to charge), that the cam wants me to "reactivate" the cam in order to get it to work.Does this mean that ever...
NEST Camera Outdoor Replacement Power cord
Hi, the power connector on our nest camera outdoor just died. We have two cameras and I swapped the power connector and was able to power up either camera, so I know it is the power adapter that doesn't work. How can I replace this part? Thanks!
Resolved! Lost wedge screws
Was installing the wedge and mount and managed to drop on of the small screws and can’t find it anywhere! Need a replacement but can’t find out what size the screws are anywhere.
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