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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
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  • 6 kudos

Nest APP on Google Smart TV

I downloaded the Nest APP on my Smart TV. It installed fine and asks me to log-in to my Nest account.When I initially set up my camera, I choose sign in with my google account, so I never created a "Nest" username and password. Anyway, now on the TV ...

Nest migration

I tried to migrate my account and now I can't find anything on the nest app it doesn't show any videos and I have three cameras

Nest Hello mounting bracket incorrectly installed

I need to remove my Nest Hello but the installer placed the mounting hole on top and when I insert the removal tool into the hole, there is nothing to release. Before I use a small straight edge screwdriver to force it out, anyone have a suggestion?

Bobk528 by Community Member
  • 819 Views
  • 3 replies
  • 0 kudos

Resolved! Nest camera won’t charge

Hello,Just one of my nest cameras won’t charge - went flat, plugged it it, but it just won’t charge - says “offline due to battery issue”.It’s not the charger/cord/plate - it charged the other camera fine.I have reset it and didn’t help.thanks

Resolved! Nest Aware subscription and new camera

I have a Nest Aware subscription and can see my first 3 cameras just fine. I semi-recently purchased another camera that I could ONLY add to the Home app. For some reason, I cannot get this new camera to give me options to save down videos (like it's...

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