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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1470 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17532 Views
  • 0 replies
  • 7 kudos

Google Home App Issue

I recently found a huge flaw in the Google Home app with Nest cameras. When trying to view history the video feed will continue to play the live audio from said camera. This means when you try to pull video history you can't hear for that event. Ive ...

AccordXTC by • Community Member
  • 2347 Views
  • 9 replies
  • 0 kudos

Nest Cam Indoor controlling power mode

It is so frustrating that we can turn the Nest Cam Indoor power on/ off using Google Assistant or Nest Hub Max. We always have to resort to bringing the Google Home App on our phones to control these modes. Feels like an important feature that is sho...

kmarg by • Community Member
  • 461 Views
  • 1 replies
  • 0 kudos

Lost Magnetic Camera Base

My painter lost the magnetic base to the battery camera. Went through the chat to find out they are out of stock. I asked to be put on the list when they are back and have it shipped. I was informed there is no way to do this for Nest customers? Shoc...

GEPUKAS by • Community Member
  • 3260 Views
  • 11 replies
  • 1 kudos

Nest Doorbell Battery Life

I am having issues with my battery draining within 24 hours of being fully charged. This is a new problem, I've had the doorbell for a few months and I was getting typical battery life, all of a sudden it's not holding charge, any one had this proble...

NAL by • Community Member
  • 659 Views
  • 3 replies
  • 0 kudos

Camera on a another account.

Dear,I created by accident 2 accounts. 1 for my nest smoke detectors and 1 for the camera a year later.I want to put all devices on 1 account but can't get connected to this one to delete it on that account.Any idea how to solve this mess ???KRTim

TR1971 by • Community Member
  • 1372 Views
  • 4 replies
  • 0 kudos

Google Nest Doorbell (GND) Battery turns off

Have anyone encountered where their GND keeps going offline? From time to time sometimes up to several times in an hour Google Home will notify me that my cam is offline. When I opened the app to turn on the cam it just won't work, I found that openi...

isaac976 by • Community Member
  • 846 Views
  • 4 replies
  • 0 kudos

I can’t get the camera to my phone

My husband had everything set up. Cameras. Doorbell. So I ask how I get it on my phone… He said just install the Nest app. I did that. But I need all that barcodes and I have no idea what to do

Ambersm by • Community Member
  • 2858 Views
  • 5 replies
  • 0 kudos
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