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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1739 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17887 Views
  • 0 replies
  • 7 kudos

Google Nest doorbell

Hi I have purchased a 240 VAC to 24VAC transformer the actual 24VAC out put is 24.82 to 25.2 VAC please advise if this is ok to power the doorbell, as I want to have it permanently want to power the doorbell so I don't need to keep charging the doorb...

robpulz by Community Member
  • 884 Views
  • 4 replies
  • 0 kudos

Nest app keeps dropping offline every time I open it

Hi Every time I log on to my Nest app it keeps closing down and won’t let me check cameras .. I also have an in door camera… on my app is 2 cameras and 1 smoke alarm. When I check back on past video it keeps freezing and drops out again. I have reins...

Kdod by Community Member
  • 1743 Views
  • 7 replies
  • 1 kudos

Resolved! Familiar Face Detection

Still exploring the possibilities, or lack of them, with my new Floodlight Camera and the Home App. The camera is covering an area where family members are seen quite frequently. I don’t need, or even want, notifications every time a family member is...

Second Nest Camera

I’m trying to install a second indoor camera, turned the camera on, white light came on and then a chime. Blue light then comes on. I go to add a new device and it is not found. I scan the QR code, accept everything but the camera still can not be fo...

Green light on Google camera although not connected

Hi, I am experiencing the same problem as in this post: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Green-light-comes-on-for-no-reason/td-p/109315The admin there has not been able to find a response. We moved into a new house and hav...

Resolved! ALL Cameras Offline when checking app from Cell phone

DRIVING ME CRAZY!!Is there a setting somewhere??I cannot view any of my cameras or doorbell as soon as a leave the house and connect with my wireless provider - shows all my cameras "offline" without the ability to stream or turn back on,super frustr...

Paulgerm by Community Member
  • 2668 Views
  • 5 replies
  • 2 kudos

Nest Video history

If you reactivate your subscription to nest will you have access to date from prior to the reactivation such as if I activate it today can i see the video from 7 days ago?

Nest App and Home App

Hello I am having issues setting up my Nest Doorbell. When I go to the scan the QR code on the back of my doorbell it says I need to download the home app which I already have and I am signed into. It then brings me to google home screen and I start ...

JD5 by Community Member
  • 748 Views
  • 3 replies
  • 0 kudos
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