Google Nest Community

Live video unavailable. The camera may be unreachable or saving battery.

New professionally installed floodlight camera. Using Google Home. Keep getting error message: “Live video unavailable. The camera may be unreachable or saving battery. “. Please help. This is very frustrating with a $300 camera. Expected more from G...

Repair required

I have nest outdoor cctv camera, during removal (house move) the wiring got damaged. I have two cameras, this is the one with Nest Aware subscription. I need to know if a repairer is located in the Alicante or Murcia region, Spain?orcan the subscript...

Multiple Chimes issue

I live in a multi level townhome. I have a chime on each floor (4) so someone can hear the front doorbell, a Google Nest Hello. I have the doorbell hardwired. I have ONE (1) chime wire adapter. That doorbell rings when someone pushes the doorbell. Th...

Nest Hello peeling

A quick search of this forum or Reddit or other communities seems to indicate a LOT of customers have this issue. Mine is about 18 months old and after noticing an issue with night vision video having an out of focus area, I went and had a closer loo...

Nest wired doorbell

I have had the wired Nest doorbell for at least 2 years with the Aware monthly subscription. Every 2-3 months the AI goes haywire and ID's every car as a person. The solution given every time I call is to reset the whole thing. This really doesn't so...

Wired doorbell not picking up cars in driveway

My wired nest doorbell does not alert me to cars in my driveway. It can notice people once they get put of the car, but it does not record cars. I am dumbfounded as to why the doorbell will not record the car until it sees a person. Its not the zones...

Nest doorbell replacement parts

My doorbell stopped getting power. I replaced the transformer and same issue. I then removed the component that connects to the chime, now the doorbell has power, but the nest cam wont work without it. My doorbell is no longer under warranty. How do ...

Nest doorbell video only giving me still photos

I stopped getting video recordings. Now I get still photos. Sometimes the filter also losses options

Camera connection dropping in and out

I have a Nest Cam outdoor on my home wifi and drop cam at work on an office wifi. Both have always worked very well with continuous streaming video. For the past couple of months at least I have noticed that both cameras, in both locations, are now c...

Video clips stopped and now only photo shows how do you get back video clips?