New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Backplate for nest hello…top tab broken….how to get replacement?
The aluminum backplate that attaches to my brand new nest hello doorbell is broken and the top tab appears to be damage. The doorbell itself it not held securely, so I need to get a replacement. I can find anywhere that this can be ordered? Can anyon...
Drop cam
I have two drop cams which are not supported anymore how do I get my replacements?
Nest Notifications
Hello! When I first installed my Outdoor Nest cameras I received notifications for Motion and Person. After a while I stopped getting them for person and the option disappeared in settings. Does this mean that I need to subscribe to Nest Aware or is ...
Resolved! nest doorbell not streaming to Samsung tv via smarthings
Hello, I have a google nest hello and I linked this with Smartthings. The streaming is working fine if I check it via the IOS app but not via the app on my Samsung tv Q60. It says after loading to click on refresh again. kr,Fatih
Does the separately purchased power cable actually charge the battery camera?
¹1Based on my experience with the battery camera set up for outdoor use, and all the optional camera activity and events set to minimum to preserve the battery, the additional purchase and connection of a 10m power cable does not appear to be chargin...
Resolved! Mounting Indoor Camera on Ceiling
Can the wired nest indoor camera be mounted on the ceiling? I've watched the installation video and the wall mounting instructions seem to suggest there would be no problem mounting it to the ceiling, but I would like to know if there is a way to ens...
Nest outdoor camera no power
Hi sorry didn’t manage to respond in time to the following thread. https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-outdoor-camera-whining-noise/m-p/46199/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEtXNDA1VENTVTk2VzMyfDQ2MTk5fFNVQlN...
Nest doorbell keeps shutting down
My nest doorbell shut down every time I unlock and relax my nest Yale lock
Resolved! Night vision
Hi…….Can night vision be turned off on the new nest indoor, wired camera? Thanks J.
Nest camera can't be setup bc of G suite usage
Hi,I just bought a Next Cam (battery) for my own house and I can't set it up bc I receive the following message on the Google Home app running on my iphone 12."sorry g suite accounts can't be used for migration"I get this error message after agreeing...
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