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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 2264 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 18474 Views
  • 0 replies
  • 7 kudos

Replacement mounting magnets for nest cams

How after all the questions and complaints is there no solution to missing or getting replacement mounts for the nest cam (battery) . Ive seen hundreds of posts on google and no solution to getting an original mounting kit for my two cameras. HAs any...

jayc1969 by • Community Member
  • 915 Views
  • 4 replies
  • 0 kudos

Resolved! Recover a Familiar Face

I accidentally deleted a Familiar Face on my Best Hello. Is there a way to recover that Familiar Face?

geniesis9 by • Community Member
  • 1997 Views
  • 5 replies
  • 1 kudos

Nest Indoor camera connectivity issue

Hello We have a nest indoor camera used as a baby monitor since fall 2020. Over the last few weeks we have noticed increased difficulty keeping our camera powered on with the original power cord. It does not seem to be a problem with the Wi-Fi as thi...

chinaon by • Community Member
  • 817 Views
  • 4 replies
  • 0 kudos

Nest Doorbell/Camera

I have 2 wired Nest doorbell cameras with a 24v/40va transformer and having constant battery draining issues on one of them. Voltage test show 28v on both doorbell cameras but one of them holds battery charge of around 75% while the other drains and ...

jdb by • Community Member
  • 869 Views
  • 4 replies
  • 0 kudos

Outdoor Nest Cam Remote

Nest Can app says the camera is offline.I am in a different location than the Nest Cam. Blinking blue light on Nest Cam.A friend unplugged and plugged in the router. Confirmed there is Wifi.They also unplugged and plugged in the camera.Is there anyth...

mbg8 by • Community Member
  • 904 Views
  • 4 replies
  • 0 kudos

Nest Doorbell (battery) set up issues

I am not using any Google Wifi-related products/network. I already have a Google Home mini installed on my non-Google wifi network, so I know my Google products can work on my home wifi.However, I am having issues adding the Nest Doorbell (battery) t...

New nest cameras

Someone correct me if I'm wrong but all the new nest cameras are not compatible with the Nest app or the Nest PC webpage. Therefore, saving 24/7 non-event clips or timelapses are no longer possible with a Nest Aware Plus subscription. It is hard to b...

Ron8 by • Community Member
  • 1453 Views
  • 7 replies
  • 1 kudos
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