New updates to Google Home for camera users: new AI image detection, requested f... Read more
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
One of my Nest cameras keep going offline repeatedly. The blue light is blinking slowly. I’ve tried unplugging, resetting network, etc. can’t seem to keep it working. My other camera and Nest doorbell work just fine. What is the problem?
Hello - I just recently moved into a new home and installed a Google Nest doorbell. I wired it and everything was working perfectly fine. While getting familiar with some of the settings, it displayed the "infinity" symbol letting me know it was wire...
Hi. I signed up for Nest Aware trial and subsequently signed up fir the plan. I have never been able to view videos I have previously watched that are more than 3 hours old. Also looking at history it is inconsistent. For example I have 6 events in t...
I purchased the Google Nest Cam 2 Pack. Installed the first one in the Google Home app with no problems whatsoever, went to go install the second one and was met with the "Can't connect to assisting device" error. Doesn't matter what I do, I cannot g...
Before I signed up for Nest Aware, I never had a problem being notified when a package was delivered. Now that I'm paying for longer hold times on the videos, I am not getting notifications. I have the video, the camera worked, but I didn't get notif...
Hi-I am using a series of Nest Cams (battery) and receive event-based alerts as expected most of the time. I am trying to figure out how often recording is triggered for the same event, for instance if a person moves in front of the camera for 10 min...
Nest works well on my I-phone. However, I signed out of my Gmail account on the PC and signed in again - and PC has now lost all cameras, recordings etc. It only offers me the chance to reload all cameras and locations again - when it's all working f...
And I am another victim to the poor manufacturing of the Nest Hello doorbell.My doorbell is under a porch, covered from the rain and no direct sunlight but after 3 years I am now a victim of the peel.Reached out to Google support and they have said n...
Paying for ‘nest aware’ no longer records video 24/7 just gives me “events” when it actually recognizes something happening in an activity zone? Since google took over nest the thing works sporadic at best. What good is that??? I think it’s time to c...
Hi, I don't have a nest aware subscription, is it possible to record an event after it happened or send a copy ?