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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

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Product never received

Hi! I never received the lost chime connector. I got a response from google that they submitted the request in December 9th but I haven’t received anything yet. Can somebody contact me please,

Cameras won’t work

My cameras worked for a month and now all of a sudden they all say that they’re off-line and I can’t get any video to work. Also I have tried to call Google multiple times and each time I go to select to talk to a person it hangs up on me

Resolved! Nest Doorbell linking to Smartthings

I have a new nest Doorbell battery version that is working on my phone and showing on my smarthub. However I was hoping to link to Smartthings so it would show on my TV. However when I go into Smartthings app to try and link i get a message'can't fin...

Martint999 by • Community Member
  • 3194 Views
  • 4 replies
  • 0 kudos

Outdoor Cam power supply

Hello, I had a power outage and now one of my 5 outdoor cams won't work anymore. I suspect it's the USB power adapter. It's the original outdoor cam, not the newer battery one. How do I get a new power supply? I tried looking online, but only see the...

DarrinM by • Community Member
  • 361 Views
  • 1 replies
  • 0 kudos

Unable to talk through nest cam

I have a Nest doorbell and a Nest Cam (battery) linked to my Nest Hub Max. I hear sound coming back from both of these, but only the doorbell shows a microphone symbol. How do I speak back through the Nest Cam? There must be something in the setup th...

Twentyman by • Community Member
  • 3762 Views
  • 11 replies
  • 5 kudos

Wasserstein anti-theft mount tool

Hi. I need to remove and reinstall my google nest camera (battery) and I cannot find the special tool that came with the kit to secure the cord to the camera. Does anyone know what kind of tool I can use? None of my allen wrenches, star wrenches or p...

Eric by • Community Member
  • 760 Views
  • 1 replies
  • 1 kudos

Nest Doorbell and Samsung S10+

I recently purchased an Nest Doorbell with battery. I have an Samsung S10 plus with Google Home app installed. When trying to speak to visitor through app, the sound is so low that they can not hear what I'm saying. It is almost useless. I am now doi...

KeriAnnK by • Community Member
  • 547 Views
  • 3 replies
  • 0 kudos

Nest doorbell

My nest doorbell suddenly stopped enunciating the indoor chime and only chimes locally at door bell, not sure how to troubleshoot?

camera diliever

I bought cameras on 11/26/2021 , but still didn't get them , the transfer company let me asked google

Lily by • Community Member
  • 326 Views
  • 1 replies
  • 0 kudos
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