Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16939 Views
  • 0 replies
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Cannot reconnect nest flood light camera to new network

I set up my google nest (hardwired) camera without issue in Nov of 2020. It's located on my garage roof which is at the end of my property and away from the main house. Today I changed my WiFi network name, and it will not reconnect to the network. I...

kaygee79 by Community Member
  • 1374 Views
  • 4 replies
  • 2 kudos

New Router led to no more Nest cam Outdoor

I have literally tried EVERYTHING! spent hours trying to figure this out and I think I have found the issue is that my new router does not have the ability to run 2GHz and 5GHz separately. Seems I need just 2GHz. Is there a work around here? I am not...

MelanieM42 by Community Member
  • 1647 Views
  • 7 replies
  • 0 kudos

Broken wall plate

Unfortunately I broke the wall plate when installing. How can I order a replacement part ?

Jimbli by Community Member
  • 1160 Views
  • 3 replies
  • 0 kudos

Push Notification Sound

Why are my push notifications not making sound at all? I have the chime sound on, on the doorbell & they work. My notifications work perfectly. I just don’t hear a notification on my iPhone at all. I saw a lot of people complaining about there needs ...

Blott18 by Community Member
  • 964 Views
  • 4 replies
  • 0 kudos
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