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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1651 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17781 Views
  • 0 replies
  • 7 kudos

How do I make a warranty claim

My Hello went offline 2 days ago and although powered on isn’t working at all I’ve tried updating the wifi details in the app, restarting my router (though everything else in the house including other nest products are working) and finally removing a...

Leon2212 by Community Member
  • 6514 Views
  • 5 replies
  • 0 kudos

Indoor chime wired doorbell stoped working

I have a nest doorbell wired. Set it up and installed the indoor white hockey puck thing to the indoor chime. Worked great for a few months. Now the chime works outside but it does not activate the indoor chime. Searched for solutions and verified th...

Schedule vs home/away

Home/Away and Schedule .. can we get them to work together? I want to be able to schedule so that Nest turns the cameras on when we go to sleep. Maybe there is a setting where you can TURN ON Schedule instead of Turn off?? Please help

Elliemae by Community Member
  • 735 Views
  • 2 replies
  • 0 kudos

Resolved! GOOGLE SAYS > Indoor wired 2nd Gen cameras and their history cannot be viewed from a computer ?!

I just started replacing 14 NETGEAR cameras where we have direct viewing access with Chrome or Safari on any device. I just Bought NEST Indoor Wired 2nd Gen cameras with paid NEST AWARE for 30 days of history on all cameras.Live and History can only ...

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dismayed by Community Member
  • 1646 Views
  • 4 replies
  • 0 kudos

Nest doorbel

Bonjour,Pour changer la sonnette il y a 2 solutions, par usb et filaire.mais en filaire elle se recharge pas .vois parler d'une résistance pour la faire chargé mais il y a aucune info concernant la résistance à acheter et à installer. J'aurais besoin...

Nest wired doorbell green but offline repeat issues

Wired Doorbell and its camera repeatedly goes offline almost a week or two after restart. Each time the it goes offline, LED is still solid green, so it should mean is connected, but it isn’t on the app and does ring. Checked Wi-Fi signal remains str...

Manomon by Community Member
  • 553 Views
  • 1 replies
  • 1 kudos

Registering my husband

I was here when the ADT rep came and installed my doorbells and my smart display. My husband was not here. I now need to add him to the account/register him....How do I do this?

Brenstur by Community Member
  • 831 Views
  • 3 replies
  • 0 kudos
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