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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 425 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16270 Views
  • 0 replies
  • 6 kudos

Outside camera not recording at night.

Hi, I’ve had an outdoor camera for about 3 years. Recently, although it displays the same it’s stopped recording at night. I’ve reset it twice but the problem persists, can anyone advise on a solution?

AHMackay by Community Member
  • 911 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Hello Doorbell (wired) terrible video quality

Finally was able to install my doorbell after waiting for a custom faceplate to be made for mounting purposes. The doorbell shows that it is connected and online. The video and still images it produces are atrocious, however. I’ve checked the signal ...

Google Nest Aware Plus Refund

Has anybody been successful in receiving a refund for a Nest Aware Plus subscription? I moved right after my subscription renewed and I no longer need the subscription. I was unaware of the move before the renewal. Now I’m 2 months in to the 12 month...

CptnKirk by Community Member
  • 469 Views
  • 0 replies
  • 2 kudos

Nest Hello Doorbell Not Working during Cold Weather

I have used the doorbell for more than two years. It rarely got disconnected. Recently, it didn't work anymore during the cold weather. When the weather gets warmer, it is back to normal. It's no problem with my Wi-Fi and power supply.When I reset it...

NoEzLife by Community Member
  • 2628 Views
  • 5 replies
  • 1 kudos

Doorbell Camera Peeling

Hello, I love my Nest Doorbell Camera. I has started peeling and looks awful. Is there anyway to get help with this issue? Thanks

Denise1 by Community Member
  • 487 Views
  • 1 replies
  • 0 kudos

Resolved! Goggle Home App, SmartThings App, and Google Nest Hub Max

At one time I had my SmartThings App Set up really good with like 20 Devices set up with Multiple Scenes and Automations! And I also had my Google Home App Set up Pretty Good with like 32 Smart Home Devices and Linked to several 3rd party Apps like f...

Nest Doorbell is peeling and looking ugly

My nest hello is peeling really bad and looks horrible. It stopped working and won't connect to my wifi. Its now past its two year warranty but obviously there's some type of design defect in it or its manufacturing process? Does anyone know if they'...

Doorbell

I want the doorbell to ring louder  It is wired to my doorbell. 

Ccroninc by Community Member
  • 536 Views
  • 1 replies
  • 0 kudos
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