Here are some steps I recommend to resolve issues during the setup of
Google Nest cameras or doorbells.Before trying these stepsMake sure
you're using the correct app for setup. Need help checking which model
you have? Use the Google Home app to set ...
Hi, I'm currently trying to set up my Next Cam (2nd Gen) in Google Home.
When I get to the "Supplemental Nest terms" step, clicking the "I agree"
button gives an error "Problem connecting to cloud - Please try again
later". It will not allow me to pa...
Hello, Setup in Nest app prompted me to open Home, which I don’t use.
That’s the only way I could set it up and it’s the only camera not
showing up in Nest now. How do I get it to show up next to my doorbell,
indoor cams, and Protects?Thanks!
My camera shows a red light ring. I understand this means low power. I
plugged it in to several different outlets with the same result. Any
ideas as to what is going on?
I have Nest outdoor cameras and doorbell. Around approx. 2:15 am I
noticed the outdoor light was on. I was in the kitchen a little before
that getting my phone and loading the dishwasher and would have noticed
the light on. Plus I had the bathroom li...
New style battery doorbell is too firmly attached to take off to
recharge. Using the tool at the bottom as advised or the top as in a
previous solution doesn’t work. Any more suggestions? Thank you.
The mounting plate that came with my doorbell is finicky, like the hole
for the lock button on the doorbell itself is too small. How can I
obtain a replacement metal mounting plate? I'd like to try a different
one, rather than return the entire unit,...
Older hello (which was on the nest aware subscription) didn't seem to be
working correctly. So I bought a new nest hello that was also wired and
replaced it. How do I add it to my nest aware subscription?
I have an indoor Google nest and I needed to move it so I unplugged it
and moved it to a different location. Once I plugged it back in I
noticed it was missing from the app. I tried to re-add the device in
Google home, but it would not let me. It sai...
Camera works for Duo and it’s able to connect to wifi, just not
connecting to stream. When changing monitoring ability button it quickly
switches back to off. I have restarted, checked WiFi, and done a factory
reset. Nothing is working and I still ca...
