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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15729 Views
  • 0 replies
  • 6 kudos

No event history except today.

We installed the outdoor battery Nest couple a couple weeks ago. As of today the event history says "no events recorded" on the previous 2 weeks. Today's events do show. Last time I checked the event history ( a couple days ago) all previous days wer...

LMD1956 by Community Member
  • 726 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Doorbell - wireless - cannot complete setup

trying to set up a brand new Nest (wireless) Doorbell. Trying to do this using the Google Home app. I have tried on both an Ipad, and Iphone. I get to the point where it is wanting to complete the setup, and I see a 'Downloading update' screen, and i...

mickronh by Community Member
  • 2996 Views
  • 7 replies
  • 4 kudos

Videos missing on the app

I set up my new nest indoor wired camera yesterday and saw several videos in the app. Now this morning all those videos are gone (not showing up in the app) and during the night I received notification notification of 3 videos, So I went and open the...

Lflanders by Community Member
  • 3985 Views
  • 13 replies
  • 0 kudos

Aware plus - no events detected

I upgraded to nest aware plus but im still getting patchy areas in my history where it hasnt recorded and is showing "no events detected". Is this normal? Im definitely getting less than i did before upgrading but I thought upgrading to nest aware pl...

Allan212 by Community Member
  • 2136 Views
  • 8 replies
  • 2 kudos

Doorbell or Outside Camera?

New to this Connected Home stuff…Trying to decide if I should install a Google Nest outside camera and use my regular doorbell, or if I should just replace my regular doorbell with a Nest Doorbell and not install a camera near my front door? Don’t th...

SZander by Community Member
  • 1612 Views
  • 6 replies
  • 0 kudos

Unable to link my Nest App with Google Home

Hi All, since I migrated Nest account with google, any time I try to “Link” my Nest App in the Google Home App with ISO apple, it populate a sign in window. The problem with sign in window is with Nest Sign credentials (which is already migrated) it ...

SamGoria by Community Member
  • 1315 Views
  • 3 replies
  • 0 kudos

Nest Floodlight Offline due to Extreme Temperature

Well I recently replaced my Ring Floodlights with new Nest Cam Floodlights and now I am regretting this decision. It's been cold here in Calgary, Alberta Canada with a recent cold snap of -38°C(-36.4°F) and the two Nest Cam Floodlights are both showi...

redevil by Community Member
  • 4972 Views
  • 12 replies
  • 2 kudos
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