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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Video doesn't load from notification
When i open the Nest app and view my doorbell it works fine.But when someone rings the doorbell and I tap on the notification the video never loads. My Google Home also popup and the video times out there too. So it's not just on my phone but also on...
Resolved! Notifications for Google Nest Camera (Battery) go to iPad but NOT iPhones
Push notifications for people events on our Google Nest Battery Camera--configured in the Google Home app--get sent to my iPad, but NOT to either of our iPhones. Push notifications for our older Nest cameras and doorbells--configured in the Google Ne...
How to install Hello doorbell without a Nest account
I was able to successfully install the outdoor cameras with Google Home. The Hello doorbell however would not install and required the legacy Nest App. That's fine, but I already have another home on my legacy Nest App. How do I now just migrate this...
wired doorbell keeps ringing
I had a nest doorbell (wired) installed just before Christmas. I set the notifications to show a person or package. Unfortunately my door bell rings every time a car drives past at night, a bird flies past the porch, someone walks down the sidewalk a...
Nest battery doorbell
Why doesn't the nest doorbell (battery) connect to Alexa?? I had the doorbell as a Christmas present and its great. but without a chime, unless you have your phone on you, you never hear anyone at the door. It just seems a bit pointless you can conne...
Nest hello doorbell working but not the chime
Hi there I have an issue with the wired nest hello doorbell with a Honeywell D117 chimeThe doorbell works and it rings and links to the hub inside but the doorbell chime doesn’t ringi have check the I have the correct voltage and is wired correctly c...
Nest App and Google Home App not linking
I have Nest Aware Plus for two front front cameras (on the Nest App). I recently installed a Nest Floodlight Camera and put it on the Google Home App (It doesn't allow this to be added to the Nest App). Both Apps are on the same Google account.I find...
Continuous recording
Hello everyone,For what I can see, continuous recording is no longer available with the Nest App on iOS.So I decided to cancel my Nest Aware that was about to renew.Removing this feature is a very bad idea.If anyone know any other good camera systems...
Resolved! Nest Cams (Hub Cam & Outdoor Battery Cams) will not Connect to Assisting Nest Device
"Can't connect to assisting device"This is the error message I keep receiving, when trying to set up my brand new Google Hub Max cam as well as my both of my Google Nest outdoor (battery) cams. Had no issue setting up Google Wireless Doorbell and hav...
Wired Nest Doorbell will not turn on after power outage
Wired nest doorbell will no longer turn on after a power outage. - it went out w/ outage and did not come back on- outlet is good and tested on other items- tried factory reset but nothing happens since it has no powerCould something in the nest have...
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