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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13547 Views
  • 0 replies
  • 5 kudos

Remotely viewing Google Nest Doorbell (battery)

How do you setup a Google Nest Doorbell (battery) so you can view who's at the door if you aren't at home? Right now I get a notification on my iphone but when I go to the Google Home app it just says the camera is offline.

SCB63 by • Community Member
  • 1005 Views
  • 4 replies
  • 0 kudos

Outdoor Camera with Floodlight - Horizontal Mount

I've seen a couple of other posts with a similar situation, but no final updates. I purchased two of the Nest outdoor cameras with floodlights and I foolishly assumed I could just replace my other outdoor floodlights with them. The existing lights ar...

Outdoor camera

Camera plugged in and blue light is appearing. Attempting to connect to network but message appears with "Can't connect to assisting device.How to resolve?

Paul_G by • Community Member
  • 744 Views
  • 4 replies
  • 0 kudos

Nest floodlight camera not connecting

Hi, I’ve read a number of similar posts but cannot add my new floodlight camera to my home. The floodlights work, the qr code works but it will not connect. I have reset the camera with the button on the back, I have restarted my sky router, I have m...

Pcarn by • Community Member
  • 22720 Views
  • 16 replies
  • 11 kudos

Ring theme in stead of announcement

I purchased the battery doorbell and it is working fine. When someone rings the doorbell I receive video on my hub and my 4 google home’s work as a chime. But is it possible that they only make a ringing sound? I’m not interested in the advanced awar...

Cdgg by • Community Member
  • 928 Views
  • 4 replies
  • 1 kudos

Doorbell [-] zoom out icon only visible for 1 person

So my camera randomly zoomed in and the field of vision had been cut in half. Couldn't zoom out via pinching or pan outside of the new frame of reference. Made sure the app was updated, force restarted the app, and power cycled the doorbell via the p...

Resolved! Visitor announcements new speaker

Hey I added a nest mini to my home and my visitor announcements work on every speaker except the new one. The settings are a labyrinth and I can't for the life of me find where you select speakers for announcements. I remember only seeing it when I f...

kaledev by • Community Member
  • 835 Views
  • 2 replies
  • 0 kudos

Google nest doorbell battery

Doorbell battery camera said it was offline for several days. I took it off and tried to fix. Removed from Google home app and thought I could simply re install. I’ve tried several times and no luck. I get stopped at the joining phase or the download...

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