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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15395 Views
  • 0 replies
  • 6 kudos

Stolen cameras

I just got home and had a break in and they stole my cameras. How can I get the video. My data us only going back til the time they were taken please help.

BrentGen by • Community Member
  • 864 Views
  • 1 replies
  • 0 kudos

Broken Mounting Plate

Hello, due to an installation error installation error my mounting plate got broken and I want to know how can I get this replaced please and thank you any assistance is appreciated

Support

My ring doorbell stopped communicating with the hub. Wish to have phone number so I can talk to a human at Google.

Klodem by • Community Member
  • 1937 Views
  • 10 replies
  • 1 kudos

Two cameras offline at least 50% of every day.

I've had these two nest outdoor cameras positioned about 15 feet from the router ever since I bought them ($200 each!). I also pay for nest aware, allowing 60 days of video recording. But they're usually offline, as in I can see less that 50% of any ...

Skizzler by • Community Member
  • 1124 Views
  • 4 replies
  • 1 kudos

No notifications on iPhone or iPad

Hi all! Ever since I updated my iPhone and iPad to 14.8.1, I haven’t been getting any push notifications on either device. I have a nest iq cam as well as a wired nest doorbell. I have restarted both mobile devices and still nothing. This isn’t the f...

sigep418 by • Community Member
  • 1087 Views
  • 5 replies
  • 0 kudos

Nest Cam battery needs scheduling function!

Since most other threads related to this topic seemed to be locked, I'm starting a new one. As I just found out after dropping $150 on the Nest Cam battery, there is no ability to set schedules. It is set up in Home vs Nest, and Home has no schedulin...

sko3269 by • Community Member
  • 4321 Views
  • 11 replies
  • 7 kudos

Resolved! Battery nest doorbell doesn't ring on display

The battery nest shows video on my hub when someone rings the bell, but it doesn't actually ring or announce, so if I don't see it, I have no way of knowing someone rang the bell. I have it set to announce.

Ritanay by • Community Member
  • 13494 Views
  • 26 replies
  • 2 kudos

Google Nest outdoor cam

Have just added a second outdoor cam which is working fine. I can’t get Alexa to discover this second cam. The first one and thermostat working fine. Any ideas please?

55stew550 by • Community Member
  • 631 Views
  • 3 replies
  • 0 kudos

Unable to subscribe to nest aware

Hi, in unable to subscribe to nest aware. When i log into the Google Home app on my android device I'm put in a endless loop of"login with my Google account". How do i authenticate? Thanks

DF397556 by • Community Member
  • 1631 Views
  • 4 replies
  • 3 kudos
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