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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1512 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17584 Views
  • 0 replies
  • 7 kudos

Why won't my Nest doorbell connect to my Nest app?

I just got the new Nest Doorbell. I already have the Nest Thermostat and an Indoor Nest camera - I access both through the Nest app because I find it much easier to use than Google Home. However, when I try to "add a product," meaning my new Nest (ba...

How to Check Nest Cam Settings

Hi, all. I live in an apartment in a small mid-rise. All apartment tenants have full access to the Nest cam we have set up by the building's front door. Whenever there is activity/movement/people by the front door, we'd get a notification on our phon...

htsappa7 by • Community Member
  • 850 Views
  • 3 replies
  • 0 kudos

Nest Aware annual subscription automatically cancelled

Hey there, I am having trouble with my nest aware subscription and I'm at my wits end trying to get it resolved. This likely isn't the right place to post about this but I'm hoping someone else has dealt with this and can say if they figured it out o...

groot by • Community Member
  • 10351 Views
  • 21 replies
  • 2 kudos

Dropcam setup out of date

I purchased a new router. I am trying to link my dropcam camera to the WIFI but the app won't recognize the QR code on the dropcam. MY phone and my wife's phone won't pick up the QR code for three of my cameras. I then plugged the camera into my comp...

justsoc31 by • Community Member
  • 11961 Views
  • 23 replies
  • 6 kudos

Professional Installer said they don't do junction boxes

Greetings Google/Nest, I recently purchased three of the google nest cams with floodlights. With the products I also purchased your professional install package. However, after reflecting and considering that I have already installed two nest cameras...

john10 by • Community Member
  • 3274 Views
  • 1 replies
  • 1 kudos

Missing chime

Hello!I received as a gift the Nest Hello doorbell few months ago. We didn't have the chance to install it and. Today I opened the box and I noticed that the chime connector is missing. I don't have the gift receipt or anything, don't know even from ...

Indoor chime

Hi I just got my nest hello installed and was trying to get my google mini to announce when someone rings doorbell jic I don’t have phone on me and can’t get it to announce. I turned on voice announcements everywhere, unplugged etc n still nothing

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