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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 96 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15845 Views
  • 0 replies
  • 6 kudos

Video History gone and subscription question

Hi, I have a Nest Outdoor Indoor Battery Cam. Suddenly video history gone! My subscription nest end already but I'm not even sure if I did subscription or is automatic. Anyway, I need it back because I'm in the middle of a package claim. Got 2 questi...

Javier69 by Community Member
  • 1339 Views
  • 4 replies
  • 0 kudos

Failing to download clips

I naively thought I could use the new outdoor cam with floodlight and the current Home software to document a multi-month project in my backyard. I would like to eventually stitch together clips in a timelapse, but to do so requires downloading numer...

Blink device will not connect, will not sync.

Hello:I recently upgraded from 2g to 5g Xfinity. My Blink home device no longer works and refuses to synch. I have contacted Blink. They have no answers. Xfinity/Comcast are confused and do not know what to do except refer to the manufacturer. Is the...

Repeatedly disconnects requiring Factory Reset

Why do I have to select a "Platform" before posting when the problem is nothing to do with any of the "Platforms"? Why do I have to select a "Category" before posting when none of the "Categories" is appliacble?Bought in July to replace a Nest Outdoo...

Nest Doorbell Peeling

My nest doorbell has been fine for the past few years and has been great. Recently I noticed that the plastic on it has been peeling/falling off. It is a shame that for such a nice looking product to have a glaring cosmetic flaw when guests arrive an...

darkwater by Community Member
  • 505 Views
  • 1 replies
  • 0 kudos

Doorbell set up

Can anyone help as I use a google home system so now put a doorbell onto it, if I’m in the house and someone uses it, my hub shows the person but how do I get it to link to my phone so if I’m out, my phone will get the alert? Any help in layman’s ter...

Michael1 by Community Member
  • 731 Views
  • 3 replies
  • 0 kudos
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