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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 54 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15815 Views
  • 0 replies
  • 6 kudos

Nest camera won’t show up in home group

I’ve set up a Nest camera and it works great on my phone but I’ve tried sharing the live feed through the home app on my significant others phone and camera doesn’t appear on their app. I’ve added them to the family group but it still doesn’t appear ...

Good24 by Community Member
  • 1067 Views
  • 3 replies
  • 0 kudos

Google Technology Goes Backwards.....Again

I really want to be a Google security fan again, but they continue to make it tough. Does anyone else wonder why we take one step forward and three steps back with each new Google camera or doorbell? This is beyond frustrating. The design of the new ...

Slade by Community Member
  • 2662 Views
  • 6 replies
  • 8 kudos

Morning of 11/03/21 doorbell went offline

Morning of 11/03/21 my Nest Hello was going in and out of connection for a couple hours. Then it went offline for good. I did everything possible to resolve, it's not my network as other smart devices I have work fine. Voltage is good to the puck and...

Brada7788 by Community Member
  • 2559 Views
  • 10 replies
  • 0 kudos

Nest Doorbell wired don’t show on go on nest hub

Hi. I just got and installed a Nest Doorbell (wired) and already got set up on my google home app. But I really need to configure it in the google Nest Hub that we got in the kitchen. I’ve tried all that I read on the internet but no luck. I’ve read ...

Mast25 by Community Member
  • 962 Views
  • 3 replies
  • 0 kudos

Gen 2 wired Google cam

Cam set up and connected fine. Has green light and is viewable in Google home, but no matter what I do it will not show anything except 'offline'. 3 other cams are working fine on same network.

djwilk by Community Member
  • 838 Views
  • 3 replies
  • 0 kudos

Nest Cam/Google Cam with Battery Remains Idle

I recently purchased two google outdoor cameras with batteries. 1 I use to monitor inside my home when I'm not there. The second, I mounted yesterday outside to monitor the front yard. The second camera remains idle until I hit the live button. What ...

Whendm by Community Member
  • 15752 Views
  • 18 replies
  • 5 kudos

Nest Hello Replacement Bracket

Desperately looking for a replacement Nest Hello metal mounting bracket that our contractor broke. I contacted support but because it’s out of warranty, they won’t provide a replacement. I even offered to pay for it but they said it’s not possible. N...

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BJacobson by Community Member
  • 3404 Views
  • 10 replies
  • 2 kudos
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