cancel
Showing results for 
Search instead for 
Did you mean: 
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 104 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15848 Views
  • 0 replies
  • 6 kudos

Resolved! Does not record audio events when configured through Google home. Massive gaps in events.

There are three main issues I have raised: Lost data - when I had previously viewed an event and subsequently it disappeared, and trying to even browse the gap made Google home app crash. Missing periods in the event history: random times when there ...

pmdonnelly by Community Member
  • 1086 Views
  • 3 replies
  • 0 kudos

google nest outdoor camera

I upgraded my iphone and noticed my cameras were not on the app, I have been trying to reconnect them with no luck. help

eswhite by Community Member
  • 235 Views
  • 5 replies
  • 0 kudos

Cannot add nest outdoor camera after wifi change

I have a nest cam outdoor. when I recently changed my wifi network I removed the camera via the google home app. I am now not able to readd the camera from either the google home app or the nest app. When I scan the QR code and follow the setup in th...

davevans by Community Member
  • 194 Views
  • 1 replies
  • 0 kudos

Bad camera image outdoors

I use the Nest 1st gen. Indoors, the image on the camera is clear and easy to see. But outdoors, the camera just can't get a good image. It can't be the Wi-Fi connection, since the camera works perfectly indoors. The problem wasn't there at first, bu...

Cant see video history

I just renew my subscription and I can't watch history video I can see that they are there but can't open them.

Dimitrov1 by Community Member
  • 156 Views
  • 1 replies
  • 0 kudos

Camera selectively recording events

We have a Google floodlight camera. It is hard wired and always powered. The settings are for 30 seconds of video. People and garage door are the triggers.We have been experiencing the theft of rose bushes from our front yard for awhile. That is why ...

IMG_1741.jpeg
MikeRubin by Community Member
  • 259 Views
  • 5 replies
  • 0 kudos

Resolved! Wired Nest Camera record

Nest doorbell camera has live video only. The playback screen is black with no record. Previously it wàs working fine. What corrective measures can be taken?

CBSTX by Community Member
  • 1204 Views
  • 1 replies
  • 0 kudos
to vote