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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1512 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17582 Views
  • 0 replies
  • 7 kudos

Vehicles not being recorded

I have Nest cameras with floodlights on the front and rear of my home. When a car drives into the driveway nothing happens. When I enter the garage which is right under the rear camera, the lights and the camera come on, but the event is not register...

Doorbell is falling off the wall bracket

I recently purchased the Nest Doorbell with Camera. The bracket has been installed to the wall as per instructions and videos. But the doorbell piece falls off with just a light tap. I am pushing it down and not hearing a click. I have seen other peo...

Briej801 by Community Member
  • 2322 Views
  • 4 replies
  • 1 kudos

Nest Camera

I installed my new Nest Battery operated Camera but I could not use the NEST app to install it. Now that I have used Google to install the camera I cannot see it on the NEST App. Do the new cameras only work with Google?

captainkea by Community Member
  • 1399 Views
  • 4 replies
  • 0 kudos

Resolved! Google Nest Doorbell (battery) and chimes

Hi - I have setup a new google nest doorbell (battery) and want to use my various google mini's as chimes.I've followed the instructions of;Google Home appDoorbellSettingsDoorbell and made sure "visitor announcement" is set to on.However, the doorbel...

Richo1804 by Community Member
  • 7507 Views
  • 13 replies
  • 0 kudos

No sound when downloading clip to device

I just bought the new nest outdoor cam battery. I’m trying to save a clip to my device and I hear the audio from the clip in the google home app but when I download to the device there is no audio. This is with all clips. Anyone else run into this is...

chris970 by Community Member
  • 8686 Views
  • 10 replies
  • 5 kudos

No video on doorbell

I have no video on my doorbell. I realized my subscription ran out, so I renewed, but still no video. I rebooted, but still no video

Dave4 by Community Member
  • 740 Views
  • 3 replies
  • 0 kudos
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