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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1470 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17531 Views
  • 0 replies
  • 7 kudos

Outdoor camera not recording

Hi, when I first purchased my camera it worked perfectly with no problems at all. My subscription lapse and couldn’t afford to renew until the following year. After renewing and all this year I have not been able to record, only watch live feed or a ...

SNewton by • Community Member
  • 1920 Views
  • 7 replies
  • 0 kudos

Product defect?

It seems the clear protective coat on my door bell is peeling/bubbling pretty bad. Is this a known issue? Is there a way to get it replaced? I would say it’s at max a year old, so way too early to be falling apart already.

Ksmith826 by • Community Member
  • 782 Views
  • 2 replies
  • 0 kudos

Resolved! Google Floodlight not turning on automatically

My floodlight is not automatically activating with motion. Yes, I have changed the settings to respond (turn on) with hight sensitivity, medium, and low. None turn on the camera. I can activate the camera (on and off) manually from the Google Home ap...

Jroc063 by • Community Member
  • 8919 Views
  • 4 replies
  • 0 kudos

Migrating Nest camera

Camera in prior house, using Nest app under my personal email. Moved to new house and set up everything else in Google Home app with of course gmail address. Migrated Nest to Home app. Camera did not appear. Tried to add camera as new device to Home ...

rreesj by • Community Member
  • 1359 Views
  • 4 replies
  • 1 kudos

5 suggestions to address Google Nest camera issues

1. If Google is determined to phase out the Google Nest app in favor of the Google Home app, simply change the "Cameras" option in the Google Home app so it brings up the current Google Nest app interface within the Google Home app.2. Add the new 202...

Doorbell Chimes Not Working

When I first installed Nest, the doorbell chime buzzed as well as ringing. I recently moved some wires aside, and the buzzing has decreased, but it's still there. I followed all wiring instructions correctly.Another, newer issue: the chime only rings...

adh0612 by • Community Member
  • 3054 Views
  • 4 replies
  • 0 kudos

Try moving closer?

I'm standing on the ladder within inches and I keep getting this message. Oh sure, I re-powered and re-booted everything.The error message says "Make sure your Nest Cam (battery) is on and connected to the same Wi-Fi network as your phone."First of a...

jf by • Community Member
  • 4453 Views
  • 4 replies
  • 1 kudos
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