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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15654 Views
  • 0 replies
  • 6 kudos

Battery doorbell recording

I’ve had my doorbell since release and it doesn’t start recording until too late. Even if I have car motion and all. It will only record after the person has past the viewing angle. I know the doorbell motion works because I see the light circle blin...

Cjb2805 by • Community Member
  • 896 Views
  • 3 replies
  • 0 kudos

Google nest wired doorbell

I've had a Google nest doorbell for about a year. Yesterday, it went offline and now it doesn't work. I've tried connecting it to wifi, powered it off, and even tried resetting it. Nothing I've tried so far has done anything. Any help would be apprec...

taken227 by • Community Member
  • 1116 Views
  • 4 replies
  • 1 kudos

Google Won't Honor Nest Camera Warranty

I purchased the camera 1 1/2 years ago from the Google Store, with a two year warranty. It's right on the box. Now Google gobbled up Nest and won't honor the warranty. They've lowered it to one year. Retro a warranty! Really? Am I the only one?

Jocalmu by • Community Member
  • 462 Views
  • 0 replies
  • 1 kudos

Cannot access I account on Apple TV

Every time I try to log into my nest account on Apple TV it says that I have an invalid email address or password, I am using my Google address as well as the password. I can see everything on my phone no problem but I cannot bring it up on the TV. I...

Nest Cam Outdoor

I would like to extend the USB cable by 10 meters. How crucial is it the "twist-lock" connector on the power supply?

Waterproof

If you read the fine print then the Battery Outside Cam is not waterproof. Is the Cam with Floodlights waterproof? Thanks.

pjglad by • Community Member
  • 4908 Views
  • 7 replies
  • 0 kudos

Indoor Nest Cameras are pixelated

Hi, I have several Google Nest Cameras within my home and all are working great except for two of them. The first one started about a month ago and the I just noticed the second this week. The pictures from the two of them are pixelated, and they app...

A_Kane by • Community Member
  • 1376 Views
  • 4 replies
  • 0 kudos

Nest Doorbell Battery Plug in Transformer Recommendation

I recently purchased a Nest Doorbell Battery and am operating it hardwired to a plug-in transformer. I have an 18.5V reading at the doorbell (same as at the transformer plugged in ~30 ft away), but the doorbell doesn't charge enough. It slowly loses ...

Dcarr1000 by • Community Member
  • 2655 Views
  • 6 replies
  • 0 kudos

Audio entry in the home menu

The microphone of my Nest Helleo doorbell cannot be activated for lack of the audio entry in the Home parameters menu

Lucab by • Community Member
  • 1035 Views
  • 3 replies
  • 0 kudos
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