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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1584 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17699 Views
  • 0 replies
  • 7 kudos

Resolved! Night vision rarely works

I have the Google Battery Doorbell. Sometimes night vision is fine but most of the time I can only see blackness. I have the night vision set to always on, so it's always black and white, and everything else is set to maximise video quality. Any sugg...

Googlmad by • Community Member
  • 3040 Views
  • 6 replies
  • 0 kudos

Nest Thermostat changes to Away mode when I’m home

I’ve had a Nest Thermostat 2nd generation for a couple of years and it’s been great. over the past couple of weeks my nest thermostat changes from home mode to away mode on its own. It seems to make that change every couple of hours and I can’t figur...

Moisture in camera

Hi, I have used nest cameras for over 5 years and currently have 8 active cameras. Up until now I have had no issues with the cameras. The 8th camera I purchased not even a year ago now has condensation in it. All cameras are protected from the eleme...

Jhicks780 by • Community Member
  • 1249 Views
  • 2 replies
  • 1 kudos

Spinning Icon in App using iOS

This is basically a repost of this question:https://support.google.com/googlenest/thread/10972586/nest-camera-spins-with-blue-circle-on-iphone-app-until-restarting-app-many-times?hl=en My camera that is on a free plan, whenever I open the app, the di...

dan_ by • Community Member
  • 3632 Views
  • 7 replies
  • 0 kudos

Nest battery doorbell

My nest doorbell sends alerts to my phone, but will not ring on my Google home or home mini devices when someone pushes the button. I have allowed 'visitor announcements' but still my devices fail to alert me... Any advice is greatly appreciated.

water into my camera

My outdoor camera is suppose to be water proof, it was install under roofline and still got water inside now it does not turn on anymore. What I can do? is this warranty?

lPatino by • Community Member
  • 1283 Views
  • 3 replies
  • 1 kudos

Nest Door Bell with Battery Won’t Record Driveway

My new doorbell doesn’t alert or record any activity in my driveway. The camera is focused on that area and I can see a live picture. I’ve tried adding a new activity zone, and it picked up my car twice, then began ignoring activity again.

Columbia by • Community Member
  • 875 Views
  • 3 replies
  • 0 kudos

Video play back

When i look at video history on any one of my cameras from both a phone and pc all is see is a still picture indivating a mltion lr sound. I am not able ro replay any video. So i need nest aware to see a video from even the same day?

Simplify by • Community Member
  • 954 Views
  • 3 replies
  • 0 kudos
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