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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest outdoor camera
My magnet fell off and can’t be found. How do I get a new one so I can use my outdoor camera?
Cannot connect google nest camera to google home app
I cannot connect the google nest camera, outdoor version, to the google home app.The error message that I get when I attempt to connect the camera is "Can't connect to assisting device".I have 4 nest thermostats that I tried to connect to the google ...
Nest Cam with Floodlight removed from app
Hi all,I have the new Nest Cam with Floodlight installed (professionally so they could test the voltage on the line), however, the floodlight keeps getting removed from the app. Now I, as the account holder, don't get this alert, but my wife who is o...
Resolved! Nest (Wired) Doorbell Chimes work intermittently
Strange issue. Wired doorbell mechanical chimes with chime connector properly wired in circuit works fine (chimes ring properly when doorbell button pushed) when IPhone Nest and Home apps turned off, but don't work properly when either app turned on....
Resolved! Nest Doorbell
Nest doorbell (wired) suddenly stopped sending notifications to my iPhone. I’ve done all the troubleshooting steps, including rebooting my phone, and nothing seems to fix it. Meantime, the device IS sending notifications to my wife’s iPhone. I’m stum...
Nest Cam outdoor or indoor. Battery
I want to connect my brand new expensive camera to my nest app just like my last very expensive camera. My last outdoor camera costed over 200 dollars in 2017 but I loved the nest app. I just bought a new nest indoor outdoor camera with battery that ...
Peeling Nest Hello Doorbell - looks horrible
My nest hello is peeling really bad and looks horrible. Its now past its two year warranty but obviously there's some type of design defect in it or its manufacturing process? Does anyone know if they've been recalled or how to get it replaced ? A $2...
Resolved! New to the Nest
I have 2 cameras. One at the front door and one in the back for the pool. I signed up for Nest Aware Plus. But it looks like I'm only getting video recordings for the front camera and not the back. Is a second subscription needed? I'm new so if you c...
History
My record don’t have. I need pay but i don’t know make that .
Resolved! Getting video footage before subscription?
Really desperately need to access footage from my camera as I think something bad happened to me when I got home last night. I’ve signed up the subscription today as I hadn’t done that and I can’t seem to be able to go further back, before the subscr...
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