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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 358 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16199 Views
  • 0 replies
  • 6 kudos

Nest doorbell through Google home

I installed my Wired Nest Doorbell and tried to add it to my google home, however when I try to add it, it takes me the nest login page without asking for my google email. I have signed into nest with my google email, so I do not have nest credential...

Christine by • Community Member
  • 2319 Views
  • 9 replies
  • 0 kudos

iPhone push notification sounds

For the love of everything holy....This cannot be so difficult.Why can't the iPhone push notification sound be customized?Forcing it to be the same as text messages is ridiculous. When there is a storm or something and I get many notifications, I hav...

rchorowitz by • Community Member
  • 6965 Views
  • 9 replies
  • 20 kudos

Resolved! Visitors Announcement not working

Just bought a Nest doorbell, the visitors announcement is not working on the Google Hub, Minis and Max. Have tried completely everything, factory resetting etc… Very frustrating feel like bringing it back and getting a refund. Can you please reply an...

1 Nest Aware account, 2 accounts within 1 home

Hello! I'm trying to figure out how to setup 1 home and 2 accounts within that same home, using 1 Nest Aware account. I have certain cameras I don't want kids to access, but the cameras are all located in the same home. So is it possible to have 2 "h...

Google nest "battery camera" charge port

Why is the charging port connection set in 1 direction. I find the battery time is not long enough and decided to buy the outdoor cable to run the camera as a wire camera, but the connection port has only a 1 way position/connect, which forces me to ...

Aubrey by • Community Member
  • 1916 Views
  • 3 replies
  • 3 kudos

Faces neither familiar or new

The camera detects a person whose face is clearly visible. Yet it neither categorizes the face as familiar or new.Also, it would be useful if you were able to chose to receive notifications of unfamiliar faces and persons whose faces could not be det...

KenR by • Community Member
  • 1380 Views
  • 5 replies
  • 0 kudos

Can’t install Nest doorbell battery

Trying to do initial setup of doorbell battery. First try partial success with a firmware update. I received the message “something went wrong" . The installation stops where the app is preparing the device. Could you please help? Thanks Nicole

Nbreuch by • Community Member
  • 1181 Views
  • 3 replies
  • 0 kudos

Cameras stay on when Home, even though switch is off

We have three indoor cams and a thermostat. The cameras are set to turn off when we’re “home” and be off when we’re “away.” We have two phones that control home/away assist. When one of us leaves, the cameras remain on, even though the app says “Home...

Jeyman by • Community Member
  • 1257 Views
  • 2 replies
  • 1 kudos
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