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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 262 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16043 Views
  • 0 replies
  • 6 kudos

Resolved! “This video isn’t available yet. Check back later”…a known issue that’s been around for years

There was an incident on my street yesterday that involved the police, so I mentioned to them that I had a Google Nest camera and I could share the video from the time of the incident. When I went to Google Home to review and download the video clip,...

Tamrow by • Community Member
  • 3117 Views
  • 8 replies
  • 8 kudos

Unusual object caught on Camera

I was checking my camera and at 01:30 am on Tuesday 24th September a strange object set of Motion activation. The video lasts 3 seconds but the object is in view for less than a second. It’s translucent with lights around with larger one in direction...

MBR2 by • Community Member
  • 1489 Views
  • 8 replies
  • 0 kudos

Door bell fell off mount and got damaged

Door bell fell off mount under normal use. (Someone used the door bell) It then fell to the ground and busted the lense. Image quality is now degraded to the point I can't recognize faces.

JPB11 by • Community Member
  • 283 Views
  • 1 replies
  • 0 kudos

Trouble setting up doorbell camera

Hi I've installed the google door camera at my home and my sisters home with no issues.I've recently purchased one for my mum and have had alot of issues setting it up.It cant seem to progress past the update app section, it gets stuck.I've tried rei...

Issue with nest app

Just recently I have noticed that the nest app is not broadcasting live view of the doorbell. It shows a still image then goes black and reloads a new still image. If I click on it I can view it live like it should but the home screen continues to no...

JakeH2024 by • Community Member
  • 442 Views
  • 1 replies
  • 0 kudos

Outdoor cam battery going flat, despite power.

A month or so ago, we had high winds pass through the neighbourhood, which somehow resulted in the camera coming off its base (yes, it seems the winds were THAT strong).The camera works fine and still records etc, though the battery life is going dow...

Nessa by • Community Member
  • 582 Views
  • 4 replies
  • 0 kudos

Google Nest Doorbell Doesn't Work with Nest App?

Is it me, or does the Google Nest doorbell (wired Gen2) not work with the Nest App. It is my understanding that this only works with the Google Home App. WHY HAVE THE NEST APP??!!! I have a Gen1 Nest on my permanent home that alerts me (ON THE APP!!)...

TheHat10 by • Community Member
  • 460 Views
  • 3 replies
  • 0 kudos
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