cancel
Showing results for 
Search instead for 
Did you mean: 
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1693 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17836 Views
  • 0 replies
  • 7 kudos

Nest Doorbell (Nest Hello) restarts after ringing

Hello,yesterday I migrated my Nest Doorbell (former Nest Hello) to the Google Home App.Everything works fine, expect when I ring the bell: the Doorbell restarts.So no Video for a few minutes and yeah.. but then, everything is okay, until I ring again...

Hannesch by Community Member
  • 722 Views
  • 3 replies
  • 1 kudos

Nest camera user access logs

I am trying to find an audit log within the nest app or even the website to see the time when someone has viewed a particular video or turned on a camera within my home. For a "trusted" device within my home, I would think that this access/audit log ...

KurtP by Community Member
  • 949 Views
  • 1 replies
  • 1 kudos

Nest wired doobell

Hi ,We have 2x google nest IQ cameras, with no issues for about 4 years. Just added the Nest wired doorbell. I fitted with Puck but it did not work so left out and used existing chime with/transformer and worked fine.Wiring diagram on nest does not r...

Malc2025 by Community Member
  • 919 Views
  • 7 replies
  • 0 kudos

Zone Activity

I have setup Zones on all my NEST cameras but it seems that Google Home App is still detecting activity outside of the zone creating false alarms. This doesn't happen in the NEST app. Anyone else experiencing this?

donerrico by Community Member
  • 347 Views
  • 1 replies
  • 0 kudos

Billing for nest camera

Why am I being charged for $130 on my credit card? What is it for?The phone number listed simply directs me to a website and this is the only area I am directed to.I hate Google products!

Susan14 by Community Member
  • 631 Views
  • 4 replies
  • 1 kudos

Doorbell (battery) battery not charging

Help! My Nest system was installed last week. Without notice my doorbell was offline due to empty battery. When I tried (on several charging cords and power sources) to charge the battery, the battery will not charge. I cannot get the white light to ...

Jen2024 by Community Member
  • 372 Views
  • 1 replies
  • 0 kudos

There was a problem communicating with Google

My indoor nest cam won't setup in my Google Home app on Android, it connects to my wifi but then gives me this error "There was a problem communicating with Google try again". I have factory rest my nest cam and home router, made a new Google home bu...

Screenshot_20241121-120810.png
Neil by Community Member
  • 372 Views
  • 1 replies
  • 0 kudos
to vote