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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13609 Views
  • 0 replies
  • 5 kudos

Best camera footage

I need to retrieve some video footage from July 12th. I have a criminal case pending and the old video footage has evidence on it. We changed our WiFi and lost all the old footage.

Tracie03 by • Community Member
  • 325 Views
  • 1 replies
  • 0 kudos

Nest Doorbell

I've had Nest for years! I just switched from Cricket to T-Mobile. Same phone number! When the doorbell rings it still shows on our Smart TV who is at the door. But, it is not on my smart phone anymore. Android is what I have.I tried to sign in and I...

Allie1 by • Community Member
  • 531 Views
  • 1 replies
  • 0 kudos

Nest Camera STOPPED RECORDING AFTER UPGRAGE

I add a camera and Google suckers me for an "upgrade" for one price. Well I got ripped off and nothing works. Customer service can't figure it out.I migrated to Google Nest for Nest. BIG MISTAKE. Paid Google for their sucker off and I paid them. BIG ...

BobEMack by • Community Member
  • 203 Views
  • 0 replies
  • 0 kudos

No longer getting notifications from wireless Next doorbell

Don't understand this problem but I just upgraded from a Pixel 7 Pro to a Pixel 9 Pro XL and since then I am not getting any notifications from my Nest Doorbell when someone comes to the door. It was working fine before the upgrade but no longer send...

GaryLap by • Community Member
  • 207 Views
  • 0 replies
  • 0 kudos

Nest Hello Doorbell peeling

Hi this topic has been covered in many posts, we also have a nest hello doorbell, out of warranty but has terrible peel on the fascia. This is pretty shocking from a product that is designed to be situated outside in the elements. I’ve tried contacti...

Nest Cameras not recording events

I have two Nest Cam (Battery) and a Nest Doorbell (Battery, but wired) and none are working properly since the last update. Events are being missed. If a car parks in front of my house and someone gets out of the car to drop off a package, the only e...

Both Google nest gen2 indoor cameras offline randomly

Recently installed two gen2 indoor wired nest cameras, second one a month after the first. The first would sometimes drop off, with a message of 'saving battery' or similar silly 'canned' message since it is wired. I could wait a few minutes and turn...

bmayou by • Community Member
  • 1320 Views
  • 10 replies
  • 0 kudos

Nest Doorbell Notifications

Requesting a louder notification sound for the Google Home app. They find the current sound difficult to hear compared to the Nest app, making it challenging to use Google Home as their sole app for managing their smart home devices.

Jogee by • Community Member
  • 262 Views
  • 1 replies
  • 0 kudos

Nest cam with floodlight off-line, but motion sensor works

My nest cam with floodlight has an error that says it is off-line and I’ve tried turning it on and off.Other nest cam products are connected to the Internet, so I know that’s not an issue. In addition, the motion sensor light continues to work so cle...

Marian9 by • Community Member
  • 600 Views
  • 5 replies
  • 0 kudos
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