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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Live view unavailable

Nest doorbell battery worked for a few months, then live and recorded video stopped working. Green light shows and camera detects objects. Visitor announcement works.Restarted and factory reset doorbell several times. Also restarted router.Thanks,Jua...

jbraunll by Community Member
  • 304 Views
  • 7 replies
  • 0 kudos

Nest App crashes

My nest app is constantly crashing. It almost makes the app on usable. I’ll login and within seconds. I’ll get kicked out and I have to keep on signing back in. How do I fix this?

Jtax by Community Member
  • 274 Views
  • 5 replies
  • 0 kudos

Chime puck missing wires

I purchased a nest doorbell and had an electrician install it. Everything is working except that the chime puck cannot be connected to the chime. The reason it cannot be connected is because it is missing the two wires that connect to the chime. Can ...

benjbb114 by Community Member
  • 239 Views
  • 4 replies
  • 0 kudos

HT Charge Nest Doorbell Battery

I need to charge my doorbell for the first time and I can’t find specific instructions on how to do it. I’ve removed the cover, but can’t figure it out from there i.e., what I remove and how to connect the USB charger. Thanks for your help.

CLB35806 by Community Member
  • 323 Views
  • 3 replies
  • 0 kudos

Replacements for Dropcams

I migrated to Google account last week and spoke to an agent who told me to expect and email to replace my 2 old dropcams with new free ones. I have not received any communication. How can I get some help getting this going.

ae1m by Community Member
  • 1510 Views
  • 26 replies
  • 1 kudos

Outdoor Nest Camera Will Not Charge

I purchased an outdoor nest cam in March. It was doing fine. I took it down yesterday to charge and it is not charging. Typically the green light comes on but nothing. I need help

Mstanyat by Community Member
  • 524 Views
  • 7 replies
  • 0 kudos

Google Doorbell “Ring Indoor Chime” greyed out

Hi Guys,I’ve just bought and set up a new Google Doorbell (battery) and installed without any dramas. I have an existing Google Nest + Google Nest Wifi Point Mesh in my home which was the reason I chose the Google Doorbell so when the button is press...

Daverm by Community Member
  • 637 Views
  • 8 replies
  • 0 kudos
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