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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

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Turned off IPv6 and magic!

After almost 6 months of my Nest thermostat and Nest Hello doorbell not connecting to my Google Nest or Home apps I have finally cracked the code!I’m in the UK using a full fibre Community Fibre 3GBps connection. On a desperate hunch, I turned off IP...

Hyperion07 by • Community Member
  • 1033 Views
  • 3 replies
  • 1 kudos

suppress the group of alerts from different cameras

I have several cameras and if someone pulls up in my driveway, gets out, brings something to my front door... I get car alert, person in driveway alert, person in front yard alert, person with a package alert, person at the door alert, doorbell rang ...

mpie by • Community Member
  • 524 Views
  • 3 replies
  • 0 kudos

Trouble connecting nest doorbell to new wifi

I am having trouble connecting my existing nest doorbell (battery operated) to a new wifi name/password. I removed the device from my google home app, made sure my other google products are connected to the new wifi network name, restored the doorbel...

Outdoor battery camera stopped working

Outdoor battery cam, fully charged, went offline and stopped working. Removed camera from app. Tried factory reset several times for up to 60 seconds. No chime. Only white followed by green then off. Camera cannot be setup again. Called goggle suppor...

Resolved! Sound detection notifications - can’t find them

Hi all, this weekend I installed 2 Nest cams, 2nd gen wired. The purpose was to use them to hear when the kids are crying in their bed. To be notified when sound was detected. But I can’t find it anywhere. I can get notifications for people, animals,...

Tyas by • Community Member
  • 939 Views
  • 3 replies
  • 0 kudos

Google doorbell going offline after 10mins

Hi i have google camera doorbell since years nowstarting yesterday the camera on my app says “camera is offline please check WiFi connection”I have tired restart/factory restart router restart, removed camera from app etci have tried every possibilit...

Doorbell lens scratched

My Google doorbell (battery) is scratched on the lens from a fall. I reached out to service and they will not help as out of warranty. Spending money to replace it is insane as less than 2 years old. Any suggestions on how to fix this issue? When I a...

Mamasda by • Community Member
  • 524 Views
  • 1 replies
  • 0 kudos

Nest indoor camera transferring to home

During the transfer from best to the home app, my indoor wired camera would not transfer. I kept getting the restart message after over two hours of this, I noticed the blue light on the camera never changed. I removed the camera from the nest app, t...

tsschall by • Community Member
  • 398 Views
  • 1 replies
  • 0 kudos

Doorbell camera no longer working

Our doorbell camera worked since installing years ago. In January received an email that payment did not go through. Did not address until February but was out of town. Now back, doorbell camera does not work at all. We have updated payment and being...

Admf01t by • Community Member
  • 331 Views
  • 1 replies
  • 0 kudos
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