Cameras and Doorbells

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

The ring doorbell does not locate securely on the mounting plinth.

The ring doorbell does not locate securely on the mounting plinth. I have followed the instructions in the official installation video:-"Align the circle at the bottom of the doorbell with the hole at the bottom of the base plate.Push the doorbell in...

Familiar faces settings on busy street

I wanted the doorbell so that I could see who was at the door and be notified who it was, and interact with them if I'm out. However, I live in a terrace house directly on the road, so if I have it set to see people the battery lasts 3 days. Since tu...

Nest 2nd Gen / Wired Doorbell not being Found in Nest App

I installed my nest gen 2 / wired doorbell using the Google Home app, but now I can't see and install it in the Nest app. I tried doing a factory reset but every time it gets to the point in the install that says to click on the last 4 digits of the ...

Unauthorized Charge on my Credit Card

Hello, I have an unauthorized charge on my credit card for NEST. Please contact me at 8######## ##########

What were you thinking?

No, seriously, what were you thinking? The Nest App and cameras were working great. Set up was pretty easy. The app worked flawlessly. I got notifications when I was supposed to get notifications and I could speak to the people at the front door, if ...

3 out of 5 cameras have suddenly disconnected from wifi and won't reconnect.

None of the cameras has been moved, router is the same, no new wifi config.

Nest Doorbell Over-Exposed

My doorbell camera was working fine, I’m not sure what happened this morning but the picture is very over exposed. I’m not sure what to do I really hope the camera itself isn’t broken since I don’t want to have to get a new one.

Google Doorbell (Battery) n'est pas alimentée

Bonjour !J'ai installé une Doorbell (Battery) au niveau de mon portail. Je l'ai installée en filaire, et est alimentée par un transfo. L'application Google Home m'indiquait jusqu'à très récemment qu'elle était branchée et affichait le signe ∞ pour la...

Unable to connect to Google Nest live stream or Home when not connected to WiFi

Hi team, when I’m not connected to WiFi annd using only cellular data, I’m unable to connect to my Google Home app or specifically, live stream my Google Nest/Camera device within my Home app. The error message reads “Can’t connect, try again”. There...

Nest Cam clicking noise

My nest cam (wired, indoor, 2nd gen) sometimes has a constant clicking sound (every few seconds) along with a blinking green light. No one is watching it live as it is connected to my private Google account. I have already changed the password.

Google Nest Community

Blog Posts

Help Center

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

The ring doorbell does not locate securely on the mounting plinth.

Familiar faces settings on busy street

Nest 2nd Gen / Wired Doorbell not being Found in Nest App

Unauthorized Charge on my Credit Card

What were you thinking?

3 out of 5 cameras have suddenly disconnected from wifi and won't reconnect.

Nest Doorbell Over-Exposed

Google Doorbell (Battery) n'est pas alimentée

Unable to connect to Google Nest live stream or Home when not connected to WiFi

Nest Cam clicking noise

I moved a d need to set up my nest camera and door...

Poor Performance of Unit Battery

Nest Doorbell Offline

Wired gen 2 doorbell offline

New Nest/Google camera keeps going offline! Consta...

not able to login to home.nest.com

Recording camera

Suddenly 8 out of 10 Cameras offline at two differ...

Why Does My Nest 2.0 Wired Chime Unexpectedly

Transfer 1st gen nest hello from Nest app to Googl...