cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1725 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17878 Views
  • 0 replies
  • 7 kudos

Resolved! Disable welcome light nest doorbell

I would like to re-open this post: https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Can-you-turn-off-the-light-around-the-doorbell-button/m-p/50069 we live on a busy street and the welcome light of the doorbell comes on every time someone...

Wbraa1975 by • Community Member
  • 601 Views
  • 1 replies
  • 0 kudos

Resolved! Nest doorbell Horizontal

I installed my doorbell horizontal to cover the hold on the wall. However the screen show on iPhone and the hub is also twist 90 degrees. Is anyway way I can change screen back with horizontal installed ? Thanks

Resolved! Was working fine, but Doorbell video no longer automatically pops up nor plays chimes on Display Hub

Three weeks ago, I installed the Doorbell Wired, 2nd Generation with two Google Display Hubs. I connected the Doorbell to a dedicated transformer power line constantly feeding DC power to the doorbell. The verified the power is within the Google powe...

bobnarz by • Community Member
  • 1030 Views
  • 3 replies
  • 0 kudos

Resolved! Wired Nest Doorbell (gen 1) won’t factory reset

I migrated my account to Google and lost connection to my thermostat and doorbell. I was able to get back to the thermostat but I am trying to reconnect the doorbell. The factory reset steps (push the doorbell button and the pinhole button for 10 sec...

Rlaing by • Community Member
  • 924 Views
  • 3 replies
  • 0 kudos

Resolved! 1st gen Nest Hello Doorbell peeling

My 1st gen Nest Hello Doorbell is peeling quite badly. It doesn't seem it's affected the operation of the doorbell yet but it looks absolutely terrible for what should be a premium product since a premium price was paid for it.

pappcam by • Community Member
  • 528 Views
  • 1 replies
  • 0 kudos

Nest Doorbell

I had to replace my Nest doorbell/camera and the new doorbell doesn't seem to use the previous library of saved faces, does anyone have guidance here? I wonder if I'll have to delete the library, so it can begin collecting a new library of recognized...

chetk by • Community Member
  • 460 Views
  • 1 replies
  • 0 kudos

Video not recording

I apologize for my lack of ability to figure this out, but I could use some help! I just installed our new Google home security cameras (replacing our Nest cameras). We are not getting video when there is no motion in the view of the cameras as we us...

mtmc by • Community Member
  • 465 Views
  • 1 replies
  • 0 kudos
to vote
Labels