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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15751 Views
  • 0 replies
  • 6 kudos

Nest indoor/outdoor cameras not showing all motion pictures

I have all Nest generations devices. Outdoor wired camera, indoor dropcam, and nest doorbell camera. I DO NOT have Nest Aware yet. After paying attention and further testing, we noticed the cameras are not picking up anything when it states motion de...

leofjw by Community Member
  • 641 Views
  • 2 replies
  • 0 kudos

Nest Account FEE Increase by Google

Well, once again, Google has completely disregarded and disrespected their customer base, and I'm being polite. I received notification that my Nest Camera Account fees will be going from $270 per year to $540 per year! They DOUBLED the yearly fee in...

VTXRider by Community Member
  • 1921 Views
  • 7 replies
  • 2 kudos

Nest Doorbell Broken Lens

Hello! I dont know what happened, but the lens of my doorbell are broken, so the vision is not clear. I would like to replace it! How can I do?thanks!

Resolved! Flickering Camera

Hi. just installed an outdoor camera. Night vision set to auto. Image flickers from colour to black and white back and forth. If I then set the night vision to off yo stops and stays in colour. When I reset it back to auto it flickers again. How can ...

HouseCam by Community Member
  • 1398 Views
  • 3 replies
  • 0 kudos

Speak to a person. Call back and live agent doesn’t work.

I have been trying to get help with my camera. I have two homes. I took a camera from one home and set it up in the second home. The only way I could get it to work was to use a 30 day trial for Nest Aware. My 30 days is up and I cannot add the camer...

Twindg by Community Member
  • 2031 Views
  • 2 replies
  • 1 kudos

home icon alerts

new phone, my home icon has a 7 on it. want to understand and delete t 7 alerts.Can't find how to do this.

Rob_b by Community Member
  • 335 Views
  • 1 replies
  • 0 kudos

My nest cam keeps dialing my phone in car

Everytime I am in my car and open my nest camera app, it starts calling the panel/screen in my car and I can't turn it off unless I shut my phone off or turn off my Bluetooth. There are others that have this same issue in chat, but I never saw a reso...

LT2 by Community Member
  • 246 Views
  • 0 replies
  • 0 kudos

Nest doorbell battery offline because of a battery issue

Our doorbell (battery) stopped working recently. The battery died and when we tried charging it, couldn’t get it to charge. We now have a message on the app that says the doorbell is offline due to a charging issue.The doorbell is just out of warrant...

hiltmitch by Community Member
  • 861 Views
  • 6 replies
  • 0 kudos
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