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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15785 Views
  • 0 replies
  • 6 kudos

Your front door camera spotted someone when there is not.

Our doorbell camera has recently started notifying us that someone is at the door when there is not. Usually it’s a car on the street going by which is approximately 30 yards from the door. But sometimes there is nothing there. We have had our doorbe...

vbryan00 by • Community Member
  • 211 Views
  • 2 replies
  • 0 kudos

No events recorded

Hello - My Nest camera with floodlight has been working fine for over a year. Now, it is not recording any events. I am being notified that someone is seen and at night the floodlight comes on, but when I go to look, it says "no events recorded. It's...

nomeara by • Community Member
  • 225 Views
  • 1 replies
  • 0 kudos

Unable to turn Nest Cam indoor 2nd Gen camera off

I recently purchased a couple of Nest Cam Indoor (2nd gen, wired) cameras. The setup went smoothly, and they connected to Wi-Fi without any issues. Since they’re used indoors, I’d like to keep them off unless we’re away. However, I’ve been having tro...

PWagoner by • Community Member
  • 297 Views
  • 3 replies
  • 1 kudos

Really disappointed, can’t view clips, live videos, etc

We are building a home out in the country. We have been fighting with finding a camera to record and capture the build, as well as security. We have tried blink, GoPro and now Google nest. None of them have worked well. And we’ve missed so much of wh...

Eabecerra by • Community Member
  • 321 Views
  • 2 replies
  • 1 kudos

Nest doorbell battery not sending notification

I have a battery doorbell that I have wired. I have two phones linked to it( an old and a new one S24 Ultra). Only the old phone Note 10 plus is getting activities' notifications. I have checked all the possible settings and they are both sharing the...

Mayou by • Community Member
  • 279 Views
  • 2 replies
  • 0 kudos

Resolved! Floodlight camera. Unable to change settings

Our floodlight camera is installed and video is working. The only option I have for the spot light is either permanently on or permanently off. I have tried to go into the settings and get the following reply.‘internal error encountered’ with a retry...

Kel4 by • Community Member
  • 6253 Views
  • 67 replies
  • 5 kudos
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