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Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Factory reset
I have 4 nest outdoor cameras that are attached to a corrupted nest account that I can no longer access. I need to reset them and connect to new account I have set up. None of the online reset protocols seem to work… bought them in 2017.
Nest Camera Notification Schedule
Does Google have any plans to allow push notifications to be scheduled for the Nest Cameras via the Home app? It is useless to have notifications pushed when we do not want them. People end up turning them off and not getting them when they are neede...
Camera disappear from apps after upgrading phone
I recently upgrade my phone and now all my camera disappear from my nest apps. I tried to add the camera back but it said that the camera is link to another account. I only have 1 account. My old phone is gone because it was a trade in. What should I...
Nest floodlight not charging
After 2.5 years of use without issue, my nest floodlight is having a problem. The app says the battery is dying and it does not give indication it is charging. This device has been directly powered since install and to my knowledge hasn't needed the ...
"Can't reach this camera." (Nest 2nd Gen Cameras Live Feed on Google Home) - Any Fix?
In our home we have six 1st gen outdoor cameras, two Nest Hello doorbells, and two 2nd gen indoor (wired) cameras.I have Xfinity Gigabit X2 (2000Mbps down/~350Mbps up). I'm using Xfinity's XB7 gateway in bridge mode with 2 TP-Link Deco XE75Pro units ...
Can't unmount nest camera from base
I have a Google Nest doorbell/camera. It's the white one with rounded ends, a camera on top, and a button on the bottom. I can't figure out how to remove it. It appears attached to the outside stucco wall through expansion plugs and screws. I've look...
Presence sending not available after Nest Camera setup.
Hello,Having zero luck getting anywhere with having my Nest camera turn on / off when I'm away / home.The information in the online Google guides is wrong, or missing.During the setup of the camera, it asks for location permissions to use presence se...
Resolved! Doorbell automatically switching off
Over the past weeks our wired in doorbell has several times just switched the camera off.It comes back on if we manually turn it on but randomly goes off again a few days later.Anyone have any suggestions? We have a steady WiFi signal and that's been...
Google Home location
Hi, I bought a Google nest camera a few month ago, it worked fine and I turned it on and off automatically with the automatisation.Recently these automatisation seems to have stop working,It stays on all the time and keeps sending me notifications ev...
Nest doorbell camera suddenly not working
Have 2 year old nest doorbell. The camera is suddenly not working. I’ve done a factory reset uninstalled the doorbell from my home and nest apps and getting an NC 021, NC 023 codes. Nothing seems to work. Any advice is appreciated. The power indicato...
