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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1530 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17615 Views
  • 0 replies
  • 7 kudos

Nest doorbell (wired) mechanical chime buzz only when cold

I've had a Ring doorbell for a while with a mechanical inside chime. I just switched everything to Nest (Google) and my doorbell (wired) 2nd gen has been working fine until this morning when the temperature dropped to about 25 degrees F.This morning ...

lschwarcz by • Community Member
  • 4136 Views
  • 8 replies
  • 0 kudos

Flashing Green Light Nest Doorbell Wired

Hello, I have had a nest hello doorbell that is wired for about two years. Last week it went offline. For the last week, the doorbell has a green blinking light that will not change with factory reset or regular reset. Any idea what I should do?

Brd3499 by • Community Member
  • 12495 Views
  • 13 replies
  • 1 kudos

Google Home software slow with errors

When attempting to view Camera History, the Home software is very slow, continually suggesting the event has been deleted or unavailable. In looking at alternatives within the App, then returning The Video History shows the video action within the th...

No sound on phone when doorbell is rung

I had a Ring doorbell but when it died, decided to go with Nest. It’s installed but when I ring it, there’s no sound notification on my phone like I had with Ring. Is that not a feature? Thanks.

AWDeLand by • Community Member
  • 1478 Views
  • 5 replies
  • 0 kudos

Quiet time doesn't stop chime signal

Quiet time does not silence chime signal. 2 battery versions have worked correctly. Wired 2nd gen ignores quiet time setting and still triggers doorbell. I have tried resetting device and checking all wiring. Doorbell simply continued to send chime e...

damador by • Community Member
  • 4828 Views
  • 29 replies
  • 2 kudos

Floodlights not working

Hi there, had the electrician set up my nest cam with floodlights, however the floodlights do not work. I have restarted the camera I have removed the camera to set up again I have reset the camera I have turned the power on and off to the circuit No...

JoeCo by • Community Member
  • 1181 Views
  • 7 replies
  • 0 kudos

Floodlight keeps switching on and off

I bought this camera floodlight by the end of July and installed in early August by an electrician.Everything was working as expected but around a week ago the floodlight kept switching on and off for no reason. I checked in the Google home app and t...

lukemi by • Community Member
  • 2111 Views
  • 4 replies
  • 0 kudos

Nest wireless doorbell not charging.

Nest wireless doorbell not charging. I nmonted my nest doorbell to charge it but when plugged into the charge nothing is happening to indicate it's charging. I tried various sockets and they're working with other devices.

Mbyevisit by • Community Member
  • 728 Views
  • 3 replies
  • 0 kudos
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