cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 223 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15963 Views
  • 0 replies
  • 6 kudos

Nest doorbell won’t send notifications

Wired battery nest doorbell through ADT works great in google home app, can’t get it to send notifications…(all notifications turned on both google home and iPhone) works in the google home fine but won’t notify me??? Help??

SBC68 by • Community Member
  • 321 Views
  • 0 replies
  • 1 kudos

Google nest doorbell (battery) no power

This is a great product and did its job for several months, suddenly the live feed would glitch and then freeze with only black on the screen. The day after noticing that it wouldn't turn on, tried to restart and reset it and it didn't work. It would...

Put camera on both next and home app

I added my camera to my home app but I also want it on my Nest app. How do I do that? The app wouldn't let my add the camera via the nest app. Only the home app. Thanks.

Jonny772 by • Community Member
  • 662 Views
  • 4 replies
  • 0 kudos

Live view not supported on this device

Spent hours on this…still no further forward. New house. Various google products installed, including cameras, thermostats and a doorbell. Got everything up and running on the NEST and/or GOOGLE HOME. Managed to pair with Alexa. All of my google devi...

Longdog by • Community Member
  • 729 Views
  • 3 replies
  • 0 kudos

Stolen / missing NEST cam

Hi Everyone. I have a 3 outdoor camera NEST setup. One of the cameras triggered last week when an intruder attempted to break in. He spotted the camera, ripped it down and made off. I have good footage which I've supplied to the Police. The missing c...

Nest doorbell video goes pink

Ever since some recent rain, my Nest doorbell (2nd gen) shows a colour distorted pink picture or no picture at all. Tried restoring the doorbell and charging inside and picture was restored, but since returning to outside it has gone again. I had tho...

nest camera wont connect to wifi

no matter what i try the network wont let the camera connect, I've reset the router, turned my devices Wifi on and off, done all troubleshooting instructions. if anyone has tips let me know.

gildedbean by • Community Member
  • 2286 Views
  • 11 replies
  • 0 kudos

Google nest Hello camera 1st gen lens cover

HiOur Lens cover for camera has fallen off and broken, which is now causing an unclear picture. Is there an option to get a replacement lens. I purchased the bell in December 31, 2020RegardsBrian

Bobby76 by • Community Member
  • 809 Views
  • 5 replies
  • 0 kudos
to vote
Labels