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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 201 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15916 Views
  • 0 replies
  • 6 kudos

Resolved! Need estimate to replace doorbell lens

Hello:The lens of my new doorbell is broken.I am not sure what happened overnight but in morning noticed the doorbell fell on porch and lens is broken. can I replace or at least Google can replace lens? Regards,

bhavindave by Community Member
  • 1256 Views
  • 6 replies
  • 0 kudos

Need replacement wall mount magnetic (2)

I need two replacement magnetic wall mounts for my outdoor nest cameras. I see that other threads on this issue have been locked by the administrator, so I'm staring this new one. I can not find any place to purchase replacements (crazy). Please cont...

Kevin123 by Community Member
  • 1927 Views
  • 12 replies
  • 0 kudos

One of my 3 Nest cameras with floodlights not connecting

I installed 3 external nestcam cameras with floodlights successfully earlier this year. One of them has stopped working. The camera is only c.15 feet from a wireless MESH node. My phone shows good wifi signal (2 bars) by the camera.It stopped working...

Mac5 by Community Member
  • 935 Views
  • 6 replies
  • 0 kudos

Cannot add my nest cam

I’ve tried restarting my phone and rebooting my cam for several times now and it WILL NOT CONNECT/ add to my Google home. I do not understand why the nest process is so ridiculously long and useless. My other camera brands process is so much easier. ...

Anonymous by Not applicable
  • 665 Views
  • 3 replies
  • 0 kudos

Nest camera previews not showing with push notifications

I have several cameras connected to my Nest Aware account, however, recently I have noticed my cameras are not sending me video previews with push notifications like they use to. I still receive the notifications in my notification bar, there is just...

MRospert by Community Member
  • 661 Views
  • 3 replies
  • 0 kudos

outdoor camera off-line, will not reconnect

One outdoor camera (that I've had for several years, the first of four) went off-line. The Nest app setup/reconnect does not show that serial number - or any other. Also tried adding it as a new camera: same issue. The Google home app tells me I have...

Lupatrian by Community Member
  • 733 Views
  • 3 replies
  • 0 kudos

Adding Home member to battery gen2 doorbell.

HiIs it possible to allow access to another home member to the Gen 2 battery doorbell? The member has all device and manager access yet the doorbell is "offline". Do I need to add them to the Nest Aware account? CheersTechy

Resolved! Google Nest Doorbell 2nd gen and Mechanical Chime

Just moved into my new home, old owner had some offbrand doorbell camera wired directly to the transformer(16v-10va) in the basement. There is a mechanical chime although it was disconnected for some reason. I was able to install and get working the ...

Battery nest doorbell has indoor chime function greyed out

Hi! I just got the battery operated (wireless) nest doorbell and the mini speaker/ chime. They were sold together so i assume they should be compatible. But cannot connect the 2. In the doorbell setting the ring indoor chime option is greyed out. The...

END by Community Member
  • 4049 Views
  • 17 replies
  • 1 kudos
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