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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Can’t communicate with tablet Chrome Cast

I have rebooted Wi-Fi several timesI have tried 2G and 5GI have checked privacy settings I went through the trouble shoot steps to no availI reset the Chrome Cast at least for times.My tablet shows the device but refuses to communicate, I think it’s ...

Jmike by Community Member
  • 4 replies
  • 0 kudos

YouTube kids getting ads with YTP

I have had Youtube premium for years. My Youtube Kids starting getting ads. Nothing has changed. Not sure why it's not working. @JenniferV

Joshua90 by Community Member
  • 11 replies
  • 2 kudos

Cannot sign in to YouTube TV on Google Chromecast with Google TV

Login to You Tube TV on the Chromecast with Google TV device suddenly stopped working. When selecting You Tube TV it comes up to "Try it Free" or "Member Login." I select member login, select my email address and then it goes back to the first screen...

sumnercl by Community Member
  • 7 replies
  • 0 kudos

Format Extra Storage for CCwGTV

I followed all the instructions and solutions in Format Extra Storage for CCwGTV I have tried it with a number of different (brands) sd cards and usb sticks but each time after successful format when i choose to migrate i get a messagechromecast with...

Resolved! Issues with youtube on chromecast

Chromecast has been working fine but today when i tried youtube it didn't sign in. [the chromecast home screen is signed in correctly] when i clicked signin in youtube said error signing in try later]. Following advice on line I unplugged the chromec...

Ronm05 by Community Member
  • 9 replies
  • 3 kudos

Chromecast black screen with audio

This started at the weekend, whilst watching YouTube, the visual drops and goes to black screen whilst audio continues then after a second or two it comes back.I have tried different hdmi slots and the issue doesn't change, the slots all work fine as...


my Chromecast keeps restarting even after changing the power supply unit and factory resetting is there any other option


Hi there!Let's see if someone knows how to help me.Whenever I send the screen of my laptop to the Chromecast if I send the 'source option' then the audio works perfectly without any problem, but when I send the 'desktop option', then the audio is hea...

sremolar by Community Member
  • 7 replies
  • 0 kudos


Compre un Chromecast TV streaming device by Google pero el IP ya no existe. Entonces como configuro el chromcast a mí WiFi ... Sin eso no lo reconoce Google home

Cvr by Community Member
  • 4 replies
  • 0 kudos