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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos


Hi one day my Chromecast was working fine and now I can't seem to get in to connect not found

shezzag by Community Member
  • 4 replies
  • 0 kudos

Resolved! Cannot cast on connected chromecast

Hello, I'm having an issue with chromecast that was working perfectly well for a few years until I changed wifi-router.With the new router the chromecast seems to be connected to the wifi with internet access, but it's not visible to my android or de...

pateet by Community Member
  • 4 replies
  • 1 kudos

Casting not working

Hi, having problems casting from my phone to Google tv. Have tried checking Chromecast built-in app. Thanks

Allow Apps From Unknown Sources

I want to enable allow apps from from unknown sources but don't know how do this with my new chromcast with Google TV device. I've done it successfully with my Invidia shield and Firestick 4k but not this new chromecast device. Can you tell me how to...

Capnjimbob by Community Member
  • 8 replies
  • 0 kudos

Dolby Atmos (Dolby Plus) not working in Disney+ & Netflix

As my TV don't have eARC, I directly plug the Chromecast with Google TV to eARC of soundbar. However no sound in Netflix (when using Dolby 5.1) and Disney+ when the Dolby Plus and Dolby Atmos is detected. However, when I turn off the Dolby Plus and D...

Tony_Chan by Community Member
  • 12 replies
  • 1 kudos

Apple Music

I am trying to stream my Apple Music app with my Chromecast Audio, which works effortlessly with Spotify and Pandora. I have linked my Apple Music to the Chromecast Audio and made it the default music audio. The Apple Music will play on my connected ...

rustygal by Community Member
  • 4 replies
  • 1 kudos

The audio for some apps is not working

I just bought it I configured yesterday. Whenever I just some music app or YouTube the audio work just find but if I use any streaming app like star or Netflix the audio stops working, it is just high-pitched notes so I have to unplugged the hdmi and...

AlexMaza by Community Member
  • 4 replies
  • 0 kudos

Chromecast .

I want to cast just my phone screen to my chromecast and the audio to a Bluetooth speaker

Gazpanic by Community Member
  • 3 replies
  • 0 kudos
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