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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 13055 Views
  • 0 replies
  • 9 kudos

Resolved! Can't connect chromecast to Wifi

I have Chromecast 3rd-gen USA version. I'm located in Indonesia. I have Huawei ONT which connected to Wifi mesh Xiaomi AX3000 global version. My Chromecast can be setup with Wifi from ONT. But, not all of my Chromecast can reach the ONT. So, I need t...

brian99 by Community Member
  • 1823 Views
  • 7 replies
  • 0 kudos

Resolved! Regional restrictions

The interface of my Google Chromecast with Google TV is different than it is in the US or Western Europe. It looks like thatIn America and Germany for example the interface looks like thatThis is definitely the fault of regional restrictions. I live ...

chromecast2020_2_large.jpg google-tv-menu-chromecast.png
ILIA132 by Community Member
  • 1297 Views
  • 6 replies
  • 0 kudos

Resolved! Loud Pop and Flicker

Shortly after upgrading to Chromecast with Google TV onto our older Samsung 1080p TV, we started noticing that every few minutes, the screen would flicker and there'd be a loud audible pop, sounding like someone clicking the frame of the TV. I tried ...

Random Gaps in tv image

During shows I am watching, there are random gaps, usually lasting only 2-3 seconds, in the image on the TV. Sometimes, these gaps are accompanied by a loud static pop.

chromecast

could not communicate with your chromecast

Dean2 by Community Member
  • 759 Views
  • 4 replies
  • 0 kudos

chromecast

Concern was posted twice

JenniferV by Community Specialist
  • 195 Views
  • 0 replies
  • 0 kudos

Resolved! Having trouble casting Foxtel app to Chromecast

I am having trouble casting foxtel to my new smart TV with an inbuilt chromecast. I can cast live TV but not from the on demand section.When I click the symbol to cast, the device is there to select, and it connects saying it's ready to cast. Then I ...

JenWebb by Community Member
  • 6297 Views
  • 4 replies
  • 1 kudos

Disconnected device Chromecast

Hi I recently purchased a Chromecast for my mother who is in nursing home, I have set it up but when I go to cast I get this message. Disconnected deviceConnect to your Wi-Fi to castCheck that Disconnected device is online and your phone or tablet is...

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