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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 10382 Views
  • 0 replies
  • 8 kudos

Stolen Chromecast

Hello everyone. I recently had a burglary and my Chromecast was stolen. Since it was connected to my Google Home, is there a way I can track it or completely disable it so that it can’t be used?

Jacqui_H by Community Member
  • 394 Views
  • 1 replies
  • 0 kudos

Chromecast 4K - remote control lag

There is serious remote control lag/interference to the Chrome cast device from the remote control it came with.Never had this issue with the Amazon Firestick 4K.I connect the Chromecast the same way the Firestick did on my AVR.An extension to get th...

TBWL by Community Member
  • 209 Views
  • 1 replies
  • 1 kudos

Youtube app has problems with casting on Chromecast

I'm using a Lenovo Chromebook to cast the Youtube app on to my Chromecast. While individual viedos play without any issues, I run into problems when I put a bunch of videos into my queue and let them play. I run into three main problems:Instead of di...

karere1s by Community Member
  • 1344 Views
  • 1 replies
  • 0 kudos

Chromcast Ap error

Hi, i have chromecast 2 gen and i have problem with the set up.my samsung phone finds the cromecast connects and at the end there is a message saying chromecast successfully set up but your not on the same network please turn off ap isolation .Ap iso...

Chromecast not casting Disney + or Prime Video.

I saw a previous member asking the same question and back then you said you'd look into it. I have tried all the things you suggested in that post, but I still cannot cast shows from either, however, both connect and show all the available programs. ...

Nienna74 by Community Member
  • 238 Views
  • 6 replies
  • 0 kudos

Motorola G62 Crashes When Casting Kinomap Video

I'm having issues with my Motorola G62 which causes the cast to Chromecast with Google TV (HD) to crash (the TV reverts to the Google TV home screen) when using the videos on the Kinomap app. This also happened when using Google Chromecast. I reverte...

Ozz by Community Member
  • 231 Views
  • 5 replies
  • 0 kudos

Chromecast audio

I tried casting a program from my Android phone to TV using chromecast and couldn't get any audio. I reset the chromecast, checked TV settings and phone settings but still no audio. TV audio is fine using direct apps and normal TV. Any ideas?

Stevej56 by Community Member
  • 250 Views
  • 2 replies
  • 0 kudos

Show MAC address

I'm trying to get the MAC address of the Chromecast to connect to the wifi since I'm using ASK4 Wireless WiFi (student dorm internet) but the option is greyed out on my phone (Samsung S10 Lite). I also am unable to connect to my mobile hotspot.

Arafath by Community Member
  • 124 Views
  • 1 replies
  • 0 kudos

Chromecast connection speed is low.

My problem is very similar to this one:https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-with-Google-TV-wired-speed-15Mbps-while-laptop-using-same-wire/m-p/351997#M36053I have a stable internet connection at home. All my devices work fine....

DmitryB by Community Member
  • 841 Views
  • 6 replies
  • 0 kudos
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