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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Chromecast location issues

I’m based in Australia and bought a 4K chromecast with Google TV via Amazon Australia. i have tried to install some Australian free to air TV apps (seven+, tenplay, ninenow, etc) but it says these items are not available in my country. So I’m assumin...

Bgrundy by Community Member
  • 3 replies
  • 0 kudos

Chrome cast, casting from android, no audio

when I start the cast everything works perfect, it displays my screen and plays audio. my problem is after about 10 minutes the audio cuts off and I have no audio. how do I fix this??

fast forward of recorded directtv stream content

I recently subscribed to directtv streaming. My problem is fast forwarding a recording to eliminate commercials. I can do this with my roku remote using the fast forward button >>. How do I do this using a chromecast remote?

Motorola G6 Cannot Cast Google Photos to Chromecast

My father has a Motorola G6 using Android 9+. He is visiting and able to cast YouTube to my Chromecast, but when he tries to cast a Google Photos album it does not work (black screen, then returns to TV home page. He also gets an error stating "Devic...

SandBee by Community Member
  • 3 replies
  • 0 kudos

Factory Reset Chromcast, now remote wont connect

I had to reset the factory setting on my chomrecast tv, but not my remote wont connect to the tv. i can not select the language to move forward with the setup after factory reset and the Masters is currently on. Need some help ASAP

Resolved! Can I install VTVgo on Chromecast Australia

Hi,Can I install normal apps on Play Store including VTVgo and MyTV on Google Chromecast? I will be using it in Australia. Thanks.

Leloi by Community Member
  • 6 replies
  • 0 kudos

Loading error- unable to load for you

Can someone please help, I can't seem to find an answer to this problem so I'm asking the community forum, can a techno person please reply.

Babajo66 by Community Member
  • 3 replies
  • 0 kudos

Chrome cast remote won’t pair

I’ve just purchased a chrome cast with Google tv and the remote won’t pair with the chrome cast. I’ve put in the batteries and a solid white light come on. I’ve tried to connect other remotes to the chrome cast but this doesn’t work either. I’ve trie...

Jgrah by Community Member
  • 3 replies
  • 0 kudos
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