Saying Goodbye to Nest Protect Read more
Forum Posts
Troubleshoot setup: Nest Protect
Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...
Updates on Nest Protect and pending Scottish legislation changes
Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...
3 Nest Protects went offline and won't connect
I have 3 Nest Protects that went offline a month ago and I have tried everything to figure out why, with Nest customer support absolutely no help reading the same script over and over and not answering any of my questions. I get multiple errors like ...
Sensor failure
I have a nest protect produced 2/5/2020Today I got sensor failing issue. Serial Number is 06AA01AC182000RXVacuum cleaning and cleaning as mentioned in manual does not help. Restart does not help. Change of batteries does not help. This should be a wa...
Warranty exchange
We bought the nest learning thermometer and it is no longer working at all, how do we get a replacement under warranty?
Resolved! Failed sensor
I purchased a 2pack Nest Protect from Costco in May 2022 and one has a failed sensor (3 months old). They were manufactured in Feb 2022. Costco is only offering a return. I want a replacement. How do I file a warranty claim. I can't find anything onl...
Nest protect
I have lost the mounting bracket for my nest protect and I can't find where I can get it replaced?
Google replaced a defective nest with another defective nest
I bought a Nest years ago through SoCal Edison’s rebate program. The Nest was defective upon installation and, after troubleshooting with Nest, was issued a replacement. It turns out this unit was also faulty.Now that I have a newborn baby, it has be...
Nest app not allowing me to sign in and won't sent me a reset email
We are trying to add the Nest Protect to our Google Home base, but can't get very far. The Nest app consistently says that we have the wrong email and password. When we hit on "forgot password", it is not sending us a reset email, no matter how many ...
Brand new Nest Protect can't get Pathway feature to work
I purchased a latest generation Nest Protect last week and set everything up fine in my upstairs hallway but I can't get the 'Pathway' feature to work at all. Everything else works as described and everything in the app itself seems to indicate all f...
Turn nest protect off
I’m trying to Chromecast from phone to Vizio
Cannot reset or run safety check on Nest Protect
A few days ago I had a carbon monoxide alert from the protect in my garage. The levels reduced after opening the garage doors, but all of my Protects are pulsing yellow every 5 seconds. I have tried to run a safety check via the app, but it will not ...
