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Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 74324 Views
  • 243 replies
  • 7 kudos

Networked/Wired Nest Protects will not reset after CO alarm

The Nest Protect in my first floor entryway (one of seven total in my house) triggered a warning this morning that there was CO detected. I immediately opened up all of the doors and windows close to the space to vent any carbon monoxide. I wasn't co...

lalo9797 by Community Member
  • 4483 Views
  • 18 replies
  • 3 kudos

Cannot connect google home to nest account

I have the Google Nest protect smoke detectors in my house and active on the Nest app but when i try to connect Nest to Google Home app it asks me to login with an Nest account but i only have a google Nest account and sign in with Google. Once I ope...

Potblack by Community Member
  • 1112 Views
  • 4 replies
  • 3 kudos

Google rep tried his hardest to blame sensor failure on me

Contacted google since there is no straight forward way to put in a warranty claim for my 2 faulty nest protects. That alone is a big red flag. they both started acting up and giving a sensor failure alert 6 months after they were installed. Once I g...

Tonytony by Community Member
  • 87 Views
  • 0 replies
  • 0 kudos

Nest Smoke Alarm

My Nest smoke alarm Model A13 has started beeping every 60 seconds for no apparent reason. No light appears, and no sound. The batteries are up to full voltage. The unit's replacement date is 2025.Please advise how to cure this fault.

Bluebeard by Community Member
  • 406 Views
  • 1 replies
  • 0 kudos

No proactive app notification when a protect goes offline?

I had to make a change to my home network that most of my smart devices handled well, no intervention. I thought the Protects did too. Days later, I happen to notice one of the Protects lit up a yellow ring. Sure enough, it had been offline for sever...

PaulQ by Community Member
  • 317 Views
  • 0 replies
  • 2 kudos

Error connecting Nest Protect: P030

I have a Google Nest system (router and 2 points), Nest Thermostat and Home devices but I'm having difficulty connecting a Protect (smoke detector). I've tried restarting my router, my phone, uninstalling/reinstalling the Nest app and am definitely o...

Inca_kola by Community Member
  • 614 Views
  • 2 replies
  • 0 kudos

Problem updating Protect devices

I recently got a new router from Verizon, and my network name and password have changed. I was able to update my Nest thermostats, but I can’t update the Protect devices.Please advise. I’ll accept any and all help.Thanks.~ John

JBananas by Community Member
  • 181 Views
  • 0 replies
  • 0 kudos
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