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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 2073 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 123848 Views
  • 243 replies
  • 11 kudos

Nest 2nd gen is draining batteries

ve the same issue. Nest Protect Gen 2 . Batteries have been fine for years all of a sudden they register low and I replace with the same Lithium batteries and within a month or two the unit says battery low. The batteries cost $20 so if i have to rep...

Felderb by Community Member
  • 3023 Views
  • 10 replies
  • 0 kudos

Persistent continuous push notifications for nest Protect

Does anyone know if the Nest protect is capable of doing a persistent audible continuous push notification for a smoke alarm that keeps sounding audibly on your smartphone until you acknowledge it?From what I can tell it only does one and that's it. ...

JaxGarrytt by Community Member
  • 1333 Views
  • 4 replies
  • 0 kudos

Resolved! Protect can't finish setup, various error codes

I got a new internet provider with new router and my nest protects cannot connect to my new network. My thermostat connected just fine but the protects can't. I deleted them and tried to re install completely. I get an error during setup but it's a d...

Beckyj412 by Community Member
  • 14701 Views
  • 12 replies
  • 0 kudos

No Nest wi fi showing on Nest Protect

Installation, no wi fi showing up to connect to my phone. Wi fi on nest protect doesn’t show up in my wi fi options on my phone. Do I need to push the button on the front? I already did to test the alarm. Do I push it again? There is alao a button on...

Cateep by Community Member
  • 1110 Views
  • 2 replies
  • 0 kudos

Nest Detect won’t light up

One Nest Detect on my system went offline and no longer lights up. I changed the battery but it still won’t light up. All troubleshooting entails holding the button for 10-15 seconds and waiting for a light indicator. However literally nothing happen...

zigo23 by Community Member
  • 1047 Views
  • 2 replies
  • 0 kudos

smoke sensor problem

I have taken the nets protect apart and there was no dust. I cleaned the disc and put in new batteries, still a smoke sensor problem. How do I get it replaced under warranty? 06AA01AC142002hc Manufactured April 01,2020 Replace by April 01,2030

dsbarnette by Community Member
  • 3073 Views
  • 9 replies
  • 0 kudos

How do we separate two interlinked properties?

We have two holiday cottages equipped with Nest Protect. When someone burns toast in one property, the alarm activates in both properties, causing huge confusion for guests! How do we separate the accounts?

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