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Nest Protect

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Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 208 replies
  • 5 kudos

Replacement 120v Connector for Nest Protect

Does anyone know where I can buy a replacement 120v connector for my 2nd gen Nest Protect? Apparently I can't buy it from Google and the customer service rep I spoke to said I should look online and in retail stores (although why they would sell a pa...

achlys21 by Community Member
  • 4 replies
  • 1 kudos

Protect Praise

This is a testimonial that I want to share with the community and the NEST team in particular.My mother is 88 years young and still lives on her own. In the house she is living in, I installed both the Nest Protect and the Nest Thermostat roughly 2 y...

Nest chriping

We have replaced batteries with recommended type in all 4 of our Nest protects and it is still chirping. Help!

reset password not working

I cannot log into my Nest account using my account email and password. I even tried forgot password, and even with new password I cannot log into my Nest account. I have used both Chrome and Safari web browsers on my iMac, no luck. I even tried using...

catdaddy by Community Member
  • 0 replies
  • 0 kudos

Nest Protect Batteries Draining

I have a Nest Protect and the batteries in it need replaced about every month. They lasted at least a year when I first bought it. This unit is just one of the 4 I have and the other ones all work fine. I am using the recommended Energizer Ultimate L...

Caseman68 by Community Member
  • 3 replies
  • 0 kudos

Nest Protect false Co2 alarm

Came home to Co2 alarm from Nest Protect going off in garage. I have all 3 doors wide open and it says that the Co2 is getting worse. Moved a Kidder stand alone Co2 detector into the garage and it reads 0 meaning no Co2. Is this the result of a fault...

Jddjr by Community Member
  • 4 replies
  • 0 kudos

Nest Camera - App vs Computer

I have 2 Google Outdoor Cameras and a Google Nest Doorbell. When I installed them, I used the app on my android. So far, no problems and continues to work great.But, I'd like to access the same camera through my same account on my Web Browser. When I...

Cole13 by Community Member
  • 3 replies
  • 1 kudos

Set sensitivity from smoke detector

Hi,Is it possible to chance the sensitivity from a smoke detector?When i'm cooking in the kitchen, sometimes the smoke detector goes off in the dining romm. (there is an open connection between the two rooms)And no There is no real smoke / fire Thanx...