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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3812 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 141867 Views
  • 243 replies
  • 11 kudos

Smoke sensor failure

smoke sensor failure on 5 year old unit. cleaned and replaced batteries and even the unit says "replace me". cracked the button trying to save it. now it looks like the other 3.

DougW by • Community Member
  • 1118 Views
  • 4 replies
  • 0 kudos

Nest Protect battery overheating

As with several others I've seen in various threads here, my Nest Protect suddenly reported a low batter condition and started to beep. When I pulled it down to check on it, one of the installed batteries was literally burning hot. I'm very concerned...

seralat by • Community Member
  • 2061 Views
  • 9 replies
  • 0 kudos

Cannot connect Iphone app to Nest Protect

My iPhone app is no longer connected to Nest Protect. I had it set up, but I've noticed it has quit working. I cannot get it to reconnect.How do I reconnect without removing the 7 alarms from their ceiling installs?Thanks, Mark

markpaul by • Community Member
  • 1038 Views
  • 3 replies
  • 0 kudos

Google Nest Protect Issues and Sensor Failure

Hello,We have three Google Nest Protects throughout our building, none of which were able to successfully connect to our Google Home (despite being able to connect multiple other Google Home devices). We tried everything for multiple days in a row an...

Protect Sensor Failure

As I've reported a few times recently, my Nest Protect sensor frequently sounds a chirp, blinks yellow and tells me the sensor has failed. After disconnecting the batteries (it is a wireless sensor) and waiting, then reinstalling the batteries, it us...

chetk by • Community Member
  • 1967 Views
  • 8 replies
  • 0 kudos

Nest Smoke Alarm Power Connector

Hi,I have a nest Smoke alarm - it does have a battery backup but I would like to connect it to mains again (moved house)How can I get a replacement connector?

NestPower by • Community Member
  • 832 Views
  • 3 replies
  • 0 kudos

false alarm for battery change

Hello, my Nest smoke alarm keeps giving a continuous alarm to change batteries. Even after I have replaced the batteries, the alarm persists, and the app keeps reminding me to change the batteries.

Resolved! cameras backup

Is there a way. for me to backup camera history over 30 days? If so, how please

Quinny by • Community Member
  • 1266 Views
  • 3 replies
  • 0 kudos
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