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Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by • Diamond Product Expert
  • 10984 Views
  • 0 replies
  • 7 kudos

Resolved! Wired devices can't see devices connected to Nest WiFi

I have a AT&T BGW320 gateway. I just got my Google Nest Pro WiFi 6 3-pack and so far everything is working great except the following issue. My laptop is connected to the AT&T gateway usually during the day with a wired Ethernet connection. On the ga...

thracian by • Community Member
  • 3850 Views
  • 5 replies
  • 0 kudos

google home mini

I am setting up my google mini and got to the part where it asks for my user name for wifi and password. where do I find user name or how do i set up new one?

joanw by • Community Member
  • 941 Views
  • 4 replies
  • 0 kudos

Nest WiFi Pro Issues with AT&T

I just received my WiFI Pro and I'm able to get through the set-up and then it fails at the last step, Creating a network.I previously had a RBR850 - Orbi Tri-band Mesh WiFi 6 Router. I disconnected that, restarted everything and connected the WiFi P...

niajai by • Community Member
  • 7294 Views
  • 20 replies
  • 1 kudos

Resolved! wifi pro cannot reset

There is no reset button and i cannot connect to it via the app 2 other nodes are fine. Get the orange pulsing light after a few minutes -possibily the worst tech product I've ever used.

trbo by • Community Member
  • 14655 Views
  • 4 replies
  • 0 kudos

Nest Wi-Fi Pro updating cameras

I just upgraded to the Google nest Wi-Fi Pro and I needed to switch the Wi-Fi address to the existing cameras and I couldn't get anything to. So I deleted them from the app I rebooted all the cameras and I still can't get them to show up or to connec...

Resolved! Wifi Pro Point Max Speed & LAN Connection Quality

I have 400Mbps download speed from my modem. At best, my points hit 250Mbps (device speed test). When i was having slow speeds initially I contacted customer service. I had turned on IPv6, simply trying to find speeds, at least, as fast as my previou...

google wifi points no longer synching

after a storm and power outage, my 3 pucks are not synching. they are in set up mode but mesh tested fails. app says they are offline.

KR22 by • Community Member
  • 791 Views
  • 4 replies
  • 0 kudos

Google Wi-Fi DSL Compatibility

I have a Greenwave C4000BG modem/router combo through CenturyLink setup with DSL. I have been unable to get Google Wi-Fi to connect by setting up Transparent Bridging. Is the router/modem compatible and if so, what’s the proper way to set up?

Rsc0414 by • Community Member
  • 2358 Views
  • 5 replies
  • 0 kudos

Nest WiFi Pro-How to confirm 6E

How do you confirm 6E is being utilized? I don't see any way to actually know if you are using 6E. For the sake of argument yes everything is able to utilize 6E. The ISP Speeds, iOS device (iPad Pro 2022) etc.When I look over the Google Home App all ...

srl7741 by • Community Member
  • 5430 Views
  • 11 replies
  • 1 kudos
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