Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Camera connected to an old email that I cannot access
4 first gen cameras have been ‘transferred’ however we still get notifications from Nest (not Google Home); there does not appear a Notification setting for these migrated cameras to configure also, the transferred cameras do not deliver audio - we u...
I have had a Google battery doorbell for over a year and it suddenly stopped connecting to my Google app/phone and wouldn’t connect to my Google home either. It basically can’t do a single thing. It is fully charged and lights up and makes noises and...
helloI have two nest floodlight cameras, both have the same settings however on one, the light is not turning on at all. We have disconnected/ reset a few times and still the light will not come on. We installed the cameras right before the holidays ...
I'm getting person alerts when I am not home, but my wife is and our home/away setting is set to home. My notification settings are set for "Away-only" notifications. My expectation is that I will not receive these alerts since there is someone home....
Hi allI have 2 Nest Cam generation 1. In the last 2 years they have stopped 2 burglaries at my home due to the notification of ‘Sound’ events of people trying to break in through a window. This allowed me to set off the home alarm from a distance via...
We are long time Nest camera users. We have purchased another property and had to buy the Google camera, thermostat, and doorbell because Nest is no longer available for purchase. As mentioned on this forum the Google Home product is lackluster and i...
I recently changed my payment method for Nest Aware and now I cannot access any video history before the day I updated my payment method. What can I do to get that video footage back?
I have a wired nest camera with floodlight installed in Nov 2023. It used to have a problem where floodlight was offline in Dec 2023, even though the floodlight still turned out when detecting stuff. I flipped the breaker, it came back on. Then, afte...
I purchased the camera during black Friday last year. It was working well when I installed it back in December. However, starting mid January, I cannot see any video history in the Google Home App but the recording on the day of. The Live feed was wo...
