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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11372 Views
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  • 8 kudos

Resolved! I am unable to connect new Chromecast 3rd gen. to my Wi-Fi 5 GHz

I already have a Chromecast device connected to my Wi-Fi 5 GHz.I did purchased a new Chromecast 3rd gen.I am trying to setup the new Chromecast device to my Wi-Fi 5 GHz without success.I am able to connect the new device to Wi-Fi 2 GHz.I already have...

Can't open Chromecast Remote

I just purchased a Chromecast unit today. I'll be returning it tomorrow because I can't open the remote. I applied a considerable amount of force and still couldn't open the remote to install batteries. My thumb is now aching. Didn't someone at Googl...

Ggl_bad by Community Member
  • 198 Views
  • 1 replies
  • 0 kudos

Chromecast help, first time user. Sorry for bad english

Hi, I got a Google chromecast 2 Gen. I connected it to the hdmi. I plugged it to the electricity. I see an add from any cast, but I do not see the Hotspot wifi that the Chromecast is supposed to have. Also, if it has a light on the side it doesn't tu...

Peponi by Community Member
  • 106 Views
  • 1 replies
  • 0 kudos

Black Screen with Chromecast w/ Google TV 4K

I use CEC settings to turn on my television as I turn the Chromecast with Google TV 4K on. For the last couple of weeks it sporadically will turn on the TV, on the right input, but the screen will be black. This used to happen to me, and I believe an...

Chromecast With Google TV (4K) 2.4GHz problem

Purchased a Chromecast with Google TV yesterday and I couldn't find my 2.4GHz WiFi network. I could only find my 5Ghz network, unfortunately, the signal was too weak to use. I moved closer to the network so I could complete the setup process and perf...

Shaen by Community Member
  • 149 Views
  • 3 replies
  • 0 kudos

Connecting Chromecast remote on Micromax tv

I just got Chromecast with Google TV and am trying to get its remote set-up for my TV functions. My tv brand is Micromax which is not listed in Chromecast. Is there a way to get the remote connected to Micromax tv?

hhh47 by Community Member
  • 140 Views
  • 1 replies
  • 0 kudos

"Something went wrong" error when adding TV

This is 2024 already and I am aware that some fix was done in 2023 for this, but it does not work for my Chromecast. I have tried factory reset, clearing data in the app on chromecast. Chromecast is connected to my account in Google Home app, but sti...

Taras by Community Member
  • 309 Views
  • 6 replies
  • 0 kudos

Connecting My Soundbar Out Port To Chromecast Usb C Hub

I Have Outdated With Normal Hdmi Port And I Have A Soundbar With Earc Out Port Only No Hdmi In So In Order To Get Dolby Atmos Can Connect My Soundbar Out Port To Chromecast Through Usb C Hub And Then Connect My Chromecast To My Tv . Will Dolby Atmos ...

Chromecast kills my WiFi when casting video

Having a major problem with my Chromecast with Google TV (HD).Whenever I try to cast video from my phone (Pixel 6), the video will play at first and then freeze. I will then lose connection and see that every device in the house is now offline, the r...