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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11417 Views
  • 0 replies
  • 8 kudos

Chromecast fails to connect to wifi

I'm on my samsung 24 ultra. I have the newest spectrum 6 wifi router. I can't get my Chromecast to connect to my wifi. The error is "can't communicate with chromecast" while trying to connect to wifi. I have restarted the router, my phone, the chrome...

Matty91 by Community Member
  • 144 Views
  • 2 replies
  • 0 kudos

Chromecast+Cosmote TV+ Bluetooth headset

Hello, I'm having an issue with my Chromecast 4th gen. Everytime I try to watch a program on a streaming service called COSMOTE TV using as audio output Bluetooth headphones, streaming freezes after some time, about few seconds. I tried different Blu...

internet connection

dear dave , how are you?my new wish was/is to connect my chromecast to a internet connection. that's why i bought this device, see the link here under.1. Chromecast does not recognize it. should I see this possibility under wifi connection?2. i also ...

My Chromecast wont work!

Hey guys My Chromecast wont able to finish the first setup steps and freezed on "You're connected to wifi" When i press continue still on the same pagePlz help @All

Fadymaher by Community Member
  • 100 Views
  • 1 replies
  • 0 kudos

Tv brand not listed

Recently I bought Chromecast with Google TV (HD).When setting the remote, my TV brand wasn't there. My TV brand : North Tech

caromieth by Community Member
  • 88 Views
  • 1 replies
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Trying to get AHLTV app on 2nd Chromecast

I just bought a second Chromecast device and would like to get the AHLTV app but it is not available when I search. My first Chromecast has it and, honestly, I don't recall how I did it when it was hooked up to a Samsung TV. I switched the Chromecast...

ksgriffin by Community Member
  • 118 Views
  • 1 replies
  • 0 kudos

Resolved! Brand new chromecast remote half working

I just bought a chromecast 4k and i set it up but the volume buttons, home button, netflix, youtube, input button, and voice assistant buttons do not work. I have tried to update the remote but it sits on the update screen saying my remote may discon...

Derick712 by Community Member
  • 165 Views
  • 2 replies
  • 0 kudos

「Chromecastを認証できませんでした。この問題の解決方法については〜」と表示されて次に進めない

「Chromecastを認証できませんでした。この問題の解決方法については〜」と表示されて次に進むことができないです。スマートフォン、Chromecastの再起動をしましたが変わらず、解決方法が分からないので教えていただきたいです。

Haru1229 by Community Member
  • 97 Views
  • 1 replies
  • 0 kudos

Resolved! Chromecast divice

May I get a bit of help in selecting a Chromecast device.We have recently installed Fiber broadband but now my 1st generation Chromecast device will not recognise the new Wi-fi . As the device is 1st generation I have read that I cannot reboot the de...

Geofff by Community Member
  • 382 Views
  • 8 replies
  • 0 kudos